Symbotic에서 UX 리서처를 채용합니다. 공급망 로봇 솔루션의 사용성 및 개념 검증을 담당하며, 최소 2년 이상의 UX 리서치 경력이 필수입니다. 다양한 리서치 방법론을 활용해 사용자 인사이트를 도출하고, 엔지니어링 팀과 협업하여 직관적인 로봇 인터페이스를 구축하는 핵심 역할을 수행하게 됩니다.
USA Wilmington, MA - HQ
Time type: full time Posted on: June 08, 2026 Job requisition id: R7290
We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user research methodologies, a passion for understanding user needs, and the ability to translate insights into actionable recommendations. You will collaborate with UX designers, product managers, and engineers to ensure our robotic systems and software interfaces are intuitive, efficient, and aligned with user expectations.
Conduct Resonance Testing: Design and execute resonance testing to gauge user reactions, emotional responses, and alignment with proposed design concepts for robotics interfaces and software.
Perform Concept Validation: Plan and conduct studies to validate design concepts, ensuring they meet user needs and business objectives within the supply chain and robotics context.
Execute Usability Testing: Develop and lead usability testing sessions for prototypes, existing systems, and new features, identifying pain points and opportunities for improvement.
Gather User Insights: Use qualitative and quantitative methods, such as interviews, surveys, and observations, to understand user behaviors, preferences, and challenges in interacting with robotic systems.
Analyze and Synthesize Data: Translate research findings into clear, actionable insights through reports, presentations, and visualizations to guide design and development teams.
Collaborate with Cross-Functional Teams: Work closely with UX designers, product managers, and engineers to integrate research insights into product development and refine user experiences.
Advocate for Users: Champion user-centered design principles, ensuring user needs are prioritized throughout the product lifecycle.
Stay Current with Trends: Keep up-to-date with UX research methodologies, supply chain technologies, and robotics trends to inform research practices.
Experience: Minimum of 2 years of professional experience in UX research, ideally with exposure to technical systems, robotics, or supply chain industries.
Education: Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Anthropology, or a related field. A Master’s degree is a plus.
Technical Skills:
Proficiency in UX research methodologies, including resonance testing, concept validation, and usability testing.
Experience with research tools such as Miro, UserTesting, Lookback, or similar platforms for conducting and analyzing studies.
Familiarity with data analysis tools (e.g., Excel, SPSS, or Tableau) for quantitative research.
Knowledge of supply chain operations or robotics systems is a plus.
Soft Skills:
Strong analytical skills to interpret complex data and derive meaningful insights.
Excellent communication and presentation skills to share findings with diverse stakeholders.
Ability to work collaboratively in a fast-paced, cross-functional team environment.
Preferred Qualifications:
Experience conducting research for hardware-software integrated systems, such as robotics.
Understanding of accessibility standards (e.g., WCAG) to ensure inclusive user experiences.
Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
#LI-GJ1
#LI-Hybrid
The base range for this position in the posted location is $96,000.00 - $132,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
Technology, Software & Robotics Engineering | VNM Ho Chi Minh
Technology, Software & Robotics Engineering | VNM Ho Chi Minh
Technology, Software & Robotics Engineering | USA Wilmington, MA - HQ
Technology, Software & Robotics Engineering | USA Austin, TX
