POP MART에서 TikTok Shop Coordinator를 채용합니다. TikTok Shop 운영 경험과 이커머스 워크플로우에 대한 이해가 필수입니다. 런던 카나리 워프에서 근무하며, 유럽 시장 확장을 위한 운영 및 콘텐츠 관리를 담당합니다. 데이터 분석 능력과 크리에이터 협업 경험이 중요합니다. 성장을 주도할 열정적인 인재를 찾습니다.
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Job type: Full time Permanent
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono.
POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally.
In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit www.popmart.com and our LinkedIn Career page.
POP MART is a fast-paced company with a young and multicultural team where you can expect to:
Contribute to a fast-growing European business that combines retail, art, and creative storytelling
Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
POP MART offers our employees:
Monthly appreciation gifts featuring our latest POP MART designs
A structured bonus scheme linked to both company and individual performance
25 days of annual leave, in addition to bank holidays
4x life insurance, together with group medical and travel insurance
A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers
Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration
Join a high-performing TikTok Shop channel with strong growth momentum in the UK
Play a key role in scaling TikTok Shop across Europe with direct impact on commercial performance
Gain exposure to multi-market operations and help shape processes and best practices
Work in a dynamic environment where social content and ecommerce intersect
Clear progression opportunities as the channel expands into new markets
Be part of a lean, collaborative team with strong ownership and visibility from day one
This is a hands-on, execution-focused role sitting within the Social Ecommerce team.
Reporting to the Senior Social Ecommerce Manager, you will support the day-to-day operations and growth of TikTok Shop across the UK and Europe as POP MART continues to scale this high-potential channel.
The role focuses on managing daily TikTok Shop operations, coordinating with agencies and creator partners, supporting content and campaign execution, optimising product listings, and ensuring smooth operational workflows across multiple markets. You will also play a key role in supporting new market launches across Europe.
This opportunity is ideal for someone who is organised, detail-oriented, commercially aware, and passionate about social commerce. You should be comfortable working in a fast-paced environment, balancing multiple priorities, and collaborating across teams.
You will thrive in this role if you enjoy execution, take ownership of operational processes, and are motivated by the opportunity to help scale a rapidly growing channel across multiple markets.
Manage daily TikTok Shop operations, including product listings, stock checks, pricing updates, and order monitoring
Optimise product pages to improve conversion, discoverability, and overall performance
Coordinate with external agencies on affiliate management, ads execution, campaign delivery, and performance tracking
Execute product launches, promotions, and seasonal campaigns within TikTok Shop
Support livestream execution by coordinating product selection, messaging, and promotional offers
Prepare product information, assets, and briefs to support content creation and creator collaborations
Monitor daily performance and proactively flag issues related to orders, logistics, or platform errors
Collaborate with internal teams (customer service, marketing, supply chain, finance) to ensure operational accuracy and alignment
Assist with TikTok Shop setup across new EU markets, including backend configuration and store readiness
Support localisation of listings, ensuring relevance across different European markets
Coordinate with affiliates and creators for early-stage testing, product seeding, and content trials
Support the management of EU TikTok accounts, including posting schedules and content coordination
Assist in campaign planning and execution across multiple markets
Conduct market research to identify trends, competitor activity, and growth opportunities within
TikTok Shop ecosystems
Proven hands-on experience managing TikTok Shop operations
Strong understanding of ecommerce workflows, including listings, pricing, stock management, and order monitoring
Exceptional attention to detail with the ability to manage multiple tasks accurately
Strong organisational skills and ability to work in a fast-moving environment
Confident communicator, comfortable working with agencies, creators, and cross-functional teams
Proactive, solution-oriented mindset with a strong sense of ownership
Familiarity with TikTok Shop affiliate programmes, creator partnerships, and commission structures
Strong understanding of TikTok content formats, trends, and platform behaviour
Comfortable working with data and performance dashboards (TikTok Shop backend, Excel, Google Sheets)
Experience supporting content needs, including coordinating product assets and creator briefs
Experience supporting TikTok Shop operations across European markets
Knowledge of localisation best practices for EU markets
Experience working with livestream teams, hosts, or studios
Understanding of affiliate recruitment and creator outreach strategies
Familiarity with TikTok Shop Ads or paid media optimisation
Experience supporting new shop setup and early-stage testing
Basic understanding of search and conversion optimisation within TikTok Shop
Experience working in a fast-paced, high-growth environment
European language skills (e.g. French, Italian, Spanish) would be an advantage
If you are excited to be part of POP MART's journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
