Technician III, Maintenance (R5311)

Dallas, Texas

Aircraft Operations Division – Maintenance /

Full Time Employee /

On-site

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

As a Technician III, Ground Support Equipment Maintenance, you will serve as a senior-level technician responsible for inspecting, troubleshooting, repairing, modifying, and maintaining the Ground Support Equipment used to support Shield AI’s V-BAT unmanned aircraft systems.

This position requires an experienced technician capable of independently diagnosing complex electrical, electronic, and mechanical discrepancies; interpreting technical data and engineering documentation; completing high-quality repairs; and providing technical guidance to other maintenance personnel.

The primary focus of this role is V-BAT Ground Support Equipment. When GSE workload permits, this technician may also assist with organizational-level maintenance, modifications, inspections, and operational checks on V-BAT aircraft.

What you'll do:

Perform scheduled and unscheduled maintenance on V-BAT Ground Support Equipment, support systems, test equipment, and related field support assets.
Independently troubleshoot complex electrical, electronic, mechanical, and power-distribution discrepancies using technical data, wiring diagrams, schematics, diagnostic equipment, and sound maintenance practices.
Inspect, repair, modify, and operationally test GSE to verify proper operation, safety, reliability, and mission readiness.
Construct, repair, and inspect electrical wiring harnesses, connectors, cables, and electronic assemblies.
Perform soldering, crimping, pinning, depinning, continuity checks, resistance checks, voltage checks, and other electrical diagnostic procedures.
Use digital multimeters, power supplies, insulation testers, load-testing equipment, and other common electrical and mechanical test equipment.
Diagnose equipment failures to the component or subassembly level and provide accurate recommendations for repair, replacement, or engineering disposition.
Perform equipment modifications and configuration updates in accordance with approved technical instructions, service bulletins, engineering documentation, and company procedures.
Complete detailed maintenance documentation in applicable systems, including work performed, troubleshooting actions, parts used, inspection results, labor hours, and final operational checks.
Identify recurring equipment failures, adverse trends, and opportunities to improve GSE reliability, maintainability, and availability.
Support root-cause investigations and communicate technical findings to Maintenance Leadership, Engineering, Quality, Supply Chain, and other adjacent organizations.
Assist with the development, validation, and improvement of maintenance procedures, task instructions, inspection criteria, and future maintenance manuals.
Review technical instructions for accuracy, clarity, safety, tooling requirements, and maintainability before field or depot implementation.
Assist maintenance leadership with workload coordination, equipment prioritization, repair planning, and status reporting.
Inspect completed work for compliance with approved technical data, workmanship standards, and company maintenance requirements.
Maintain accountability and serviceability of assigned tools, test equipment, parts, and support equipment.
Assist with organizational-level V-BAT aircraft maintenance, inspections, modifications, troubleshooting, and operational checks when GSE workload and maintenance priorities allow.

Required qualifications:

Five or more years of relevant experience maintaining, troubleshooting, repairing, or modifying aviation Ground Support Equipment, military support equipment, aerospace systems, industrial equipment, electronic systems, or similarly complex technical equipment.
Hands-on experience repairing wiring harnesses, electrical connectors, cables, circuit assemblies, and associated components.
Proficiency with electrical test equipment, including digital multimeters and other commonly used diagnostic tools.
Experience performing soldering, crimping, connector repair, pin replacement, continuity testing, voltage testing, and resistance testing.
Ability to plan and execute maintenance tasks with limited supervision
Strong working knowledge of maintenance safety, tool control, FOD prevention, HAZMAT, configuration control, and technical-data compliance.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office applications and electronic maintenance or work-order management systems.
Ability to safely lift, move, position, and work around Ground Support Equipment and aircraft components in a maintenance environment.
Ability to work extended hours, alternate shifts, weekends, or holidays when required to support operational priorities.
Ability to travel domestically and internationally as needed.
Ability to obtain and maintain a United States security clearance.
Valid U.S.-issued passport or the ability to obtain one before required international travel.
Proven record of being a dependable and trustworthy teammate, maintaining high standards, taking ownership of assigned work, and treating others with professionalism and respect.

Preferred qualifications:

Seven or more years of experience maintaining aviation Ground Support Equipment, military aerospace support equipment, unmanned aircraft support systems, or similarly complex equipment.
Previous experience in a senior technician, lead technician, crew lead, shift lead, or technical-training role.
Experience supporting equipment maintenance in a depot, flight-line, field-service, military, or high-tempo operational environment.
FAA Airframe and Powerplant certificate or equivalent military, industry, internal, or external technical certification.
IPC/WHMA-A-620, J-STD-001, IPC-A-610, or equivalent soldering and wire-harness certification.
OSHA, HAZMAT, electrical-safety, lockout/tagout, or related industrial safety training.

$33 - $48 an hour

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Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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