Veho에서 SVP Supply Chain을 채용합니다. 전국적인 물류 네트워크의 운영 총괄 및 확장을 책임지며, 물류/이커머스 분야에서 12년 이상의 경력과 하이퍼 성장 환경에서의 운영 경험이 필수입니다. 제품 및 엔지니어링 팀과 협력하여 운영 효율성을 극대화하고, 99% 이상의 배송 성공률을 유지하며 혁신적인 배송 모델을 구축할 리더를 찾습니다.
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
The SVP of Supply Chain will lead Veho's operational execution and scaling across our nationwide network, reporting to the Chief Product Officer. This role is responsible for both day-to-day operational performance across the entire Veho network (including sortation centers, linehaul transportation, and last-mile delivery operations); and for designing and building our national network as we continue to expand around the country.
The SVP Supply Chain will ensure operational excellence while scaling to support rapid market expansion, maintaining our industry-leading 99%+ on-time delivery rate and 4.9/5 customer satisfaction score, and building a culture of continuous improvement that consistently drives efficiency and enables Veho to introduce new delivery products to the market . Working in close partnership with Product, Engineering, and the broader operations organization, this leader will translate product strategy into operational reality across 100+ markets.
Organizational Excellence: Built high-performing operations leadership team with clear processes, eliminated operational chaos, and established scalable systems that enable the team to execute with excellence as the business grows
Product Partnership: Established operations as a strategic thought partner to Product and Engineering, with operational insights directly shaping product roadmap priorities and go-to-market decisions
Network Efficiency: Reduced cost per package by 20%+, ops-clock adherence, sortation efficiency, and capacity utilization improvements while maintaining service levels.
Scale & Growth: Successfully scaled operations to handle 100% volume increase across existing markets and support national expansion with consistent quality
Operational Performance: Maintained 99.9%+ attainment of committed on time delivery rate and 4.9/5 client satisfaction, while significantly increasing throughput and operational capacity
Incident Reduction: Decreased operational incidents and customer escalations by 30%+ through proactive monitoring and operational rigor.
Package Loss Elimination. Implemented chain-of-custody adherence and security best practices and eliminated all package loss through our network.
Culture of Accountability and Continuous Improvement. Built a culture of continuous improvements when yesterday’s results are never good enough, and where all Veho supply chain employees are motivated (and held accountable to) constantly push the bar.
New Product Innovation. Created the operational environment where Veho’s product team can regularly experiment with new delivery models (same-day; returns; DSP) without creating operational friction at the warehouse level.
Strategic Planning & Performance Management
Lead operational forecasting, sales/marketing and operations alignment, and performance management across the organization.
Network Optimization & Design
Own network strategy, facility footprint optimization, and capacity planning across sortation centers.
Transportation & Linehaul Operations
Manage middle-mile transportation between facilities and optimize linehaul routes and carrier partnerships.
Ground Operations (Sortation Centers)
Drive performance across sortation facilities including throughput, accuracy, and labor productivity.
Program Management & Cross-Functional Delivery
Drive major operational initiatives through PMO, ensuring alignment with Product and Engineering roadmaps.
12+ years of progressive operations leadership experience with at least 3-5+ years in senior executive roles
Led operations at scale for companies processing hundreds of millions of units/transactions per year in logistics, e-commerce, or related industries with a complex physical supply chain.
Successfully scaled operations through hyper-growth phase (1.5-3x growth over 2-3 years) in venture-backed or high-growth environment
Led cross-functional initiatives involving Operations, Product, and Engineering teams; comfortable in product-led organizations
Has operated in both scaling/building mode AND efficiency/optimization mode; comfortable with ambiguity but brings structure
Preferred to have direct experience with marketplace, gig economy, or crowdsourced workforce models
Location & Travel
New York-based candidates: This is an in-office role.
Candidates outside of New York: This role requires 75% travel.
Compensation - $275,000 to $300,000 range
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
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