Veho · 채용 중 60건
Strategy and Operations Manager, Driver Marketplace
Strategy and Operations Manager, Driver Marketplace
운영정규직미드 · 3년 이상
Veho에서 Driver Marketplace의 전략 및 운영을 담당할 매니저를 찾습니다. SQL과 데이터 분석 역량을 바탕으로 드라이버 공급 모델을 최적화하고 운영 효율을 개선하는 업무를 수행합니다. 컨설팅 또는 고성장 운영 환경에서의 3년 이상 경력을 보유한 분을 우대하며, 복잡한 데이터를 활용해 실질적인 비즈니스 임팩트를 창출할 분을 기다립니다.
Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.
We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.
Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
Veho partners with a network of independent contractor drivers who complete last-mile package deliveries to customers. The Driver Marketplace team ensures we have the right supply of independent contractor drivers to meet delivery demand, while constantly improving the driver experience, marketplace performance, and operational efficiency. Our team is data and insights-driven, so you’ll need to be comfortable combining both qualitative and quantitative insights to make decisions.
As the Strategy and Operations Manager, Driver Marketplace Operations, you’ll play a key role in surfacing insights and supporting the design and execution of high-impact projects. We’re looking for a scrappy, analytical self-starter who is eager to learn, comfortable working with complex data, and energized by solving real-world problems in a fast-moving environment. This is a great fit for someone coming from a consulting or high-growth operations background who wants to roll up their sleeves and make a direct impact.
Support test design, rollout, and analysis of incentives and driver acquisition models
Develop, maintain, and improve dashboards that track marketplace health, driver supply, engagement, and performance
Analyze trends in driver behavior, supply/demand imbalance, and route performance to inform decisions
Automate manual workflows using SQL, GSheets, and lightweight tools to reduce operational burden
Build scalable tracking frameworks to consolidate disparate data sources (e.g., feedback, sentiment, cohorts)
Partner with senior team members to support weekly driver communications and live market-clearing strategies
Participate in marketplace “on-call” rotations, which include occasional weekend coverage
Analytical & Curious – You love digging into data, discovering patterns, and testing hypotheses
Scrappy & Resourceful – You find ways to get things done even with limited resources or ambiguous direction
Detail-Oriented & Reliable – You build clean dashboards, document your work, and check for accuracy
Proactive Problem-Solver – You enjoy working through ambiguity and finding ways to make things better
Communicative & Collaborative – You can explain your work clearly and work well across functions
Growth-Oriented – You’re excited to learn, take feedback, and grow your career in operations and analytics
Comfortable With Ambiguity – The business is growing and changing rapidly; you’re ready to solve tomorrow’s problems today
Embraces AI as a force multiplier, uses AI to move faster and think bigger
3 years of experience in analytics, operations, consulting, or project support roles
Consulting background strongly preferred – candidates with structured problem-solving and client-facing experience have thrived on this team
High proficiency with SQL and Google Sheets; bonus for experience with Looker, Hex, or Tableau
Comfort using AI tools and LLMs (e.g., Gemini, ChatGPT, Claude) to accelerate research and build
Experience in a high-growth environment, marketplace, or logistics business is a plus
Exposure to gig economy or marketplace dynamics is of interest, though not required
Strong organizational skills and the ability to juggle multiple priorities
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
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