POP MART에서 멜버른 지역의 Store Manager를 모집합니다. 4년 이상의 고매출 매장 관리 경력과 20명 이상의 대규모 팀 리더십이 필수입니다. 매장 운영 효율화, KPI 달성, 팀 역량 강화 및 고객 경험 관리를 총괄하게 됩니다. 글로벌 브랜드의 성장과 함께 커리어를 쌓을 수 있는 기회입니다.
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
As we continue to strengthen our retail network in Australia, we are seeking an experienced Store Manager to lead our top-grade and high‑performing store in Melbourne Metro Region This role suited to proven retail leaders who thrive in fast‑paced, high‑volume environments, are passionate about training and developing teams, and can balance pace with a strong focus on customer experience and operational excellence.
With established stores, strong foot traffic, and well‑resourced teams, this is an opportunity to step into a leadership role where you can focus on performance, culture, and capability building.
Lead top‑performing, high‑volume stores in major Melbourne shopping centres
Manage large teams (20+) with strong leadership support structures
Focus on people leadership and performance, not constant resourcing gaps
Work closely with Retail Operations and Head Office partners
Clear career pathways as POP MART continues to expand across ANZ
Structured rosters with two consecutive days off on a standard week
Join a globally recognised brand with a passionate customer base
People Leadership & Development
Lead, coach and develop a large retail team across multiple levels
Build a positive, accountable and customer‑focused store culture
Drive training, performance feedback and capability uplift
Support recruitment, onboarding and succession planning Commercial & Operational Performance
Deliver strong sales results and exceed KPIs in a high‑volume environment
Plan labour effectively and manage rosters, wages and timesheets
Analyse performance data and implement improvement actions
Maintain high standards across VM, stock flow and store presentation
Oversee inventory accuracy, loss‑prevention routines and compliance
Manage high‑volume deliveries and fast stock movement Customer & Brand Experience
Ensure consistently strong customer experiences, even during peak trade
Lead new product releases, promotions and in‑store activations
Build strong engagement with POP MART’s highly loyal fan community
You are:
A Store Manager with 4+ years’ experience in high‑volume retail
Proven in leading large teams (20+ staff) in fast‑paced environments
A confident people leader who enjoys training, coaching and developing teams
Commercially driven with a strong track record of KPI delivery
Highly organised, resilient and calm under pressure
Customer‑focused without losing sight of operational discipline
Passionate about pop culture, lifestyle, design or youth‑focused retail
Flexible to work a 7‑day shopping‑centre roster This role is ideal for Store Managers who want to lead at pace, develop strong teams, and grow their career with a global brand.
Competitive salary + super + performance incentives
Monthly product incentives (post‑probation)
Performance bonuses linked to KPIs
Annual POP LAND (Beijing) pass
Strong job security within a rapidly expanding global brand
Genuine career progression as new stores open across ANZ
A vibrant, creative retail environment where energy and innovation are valued
Melbourne Metro Region
Please apply via directly this job post and include:
Your resume (with month/year dates)
A short cover letter outlining:
Why POP MART
Your leadership approach
Your proudest retail leadership achievement
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
