Flexport에서 카탈로그, 검색 및 예약 로드맵을 총괄할 Staff Product Manager를 채용합니다. 8년 이상의 제품 관리 경력과 복잡한 시스템 환경에서의 워크플로우 설계 능력이 필수입니다. 글로벌 물류 플랫폼의 핵심 기능을 고도화하고, 엔지니어링 팀과 협력하여 고객 경험을 혁신하는 역할을 수행하게 됩니다.
Shenzhen, China
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
We're seeking a Staff Product Manager to own Flexport's Catalog, Search, and Booking roadmap within Commerce Tech. You'll work with two engineering teams and data science to improve the quality of our product catalog (~300k service offerings), ensure clients and operators can discover offerings effectively, and deliver a friction-free booking experience.
This role's importance grows as Flexport exposes these functions directly to clients through our Instant Price & Book initiative. Gaps absorbed internally today must be hardened for external users who expect seamless experiences.
Key Responsibilities
Own and drive the product roadmap for Catalog, Search, and Booking over a multi-year horizon, aligned to strategic company initiatives.
Lead cross-functional teams of engineers, data scientists, designers, and operations specialists across two engineering teams and partner dependencies.
Work directly with executive leadership and senior business stakeholders across all modes and geographies to secure buy-in for client-facing experiences.
Define end-to-end customer experience requirements, translating complex business needs into clear technical requirements with a bias towards simplicity.
Establish and maintain catalog quality metrics, ensuring offerings are comprehensive, differentiated, and discoverable.
Lead change management for cross-domain projects, standardising system boundaries and processes across modes and regions.
Own deployment best practices, process monitoring, and operational metrics for services and interfaces within scope.
Make data-driven decisions using self-serve analytics to manage the team's progress and impact.
Job Requirements
8+ years of experience as a Product Manager; experience with enterprise software and/or supply chain is a plus.
A track record of creating scalable, closed-loop workflows in complex, multi-input environments.
Technical competence — may not be an expert, but can talk shop with the best of them.
Experience collaborating with and inspiring engineering teams with a focus on accelerating development velocity.
Strong communication and presentation skills, with the ability to articulate prioritisation decisions clearly to senior leadership.
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Experience leading change management for cross-domain projects in a global organisation spanning multiple time zones.
Demonstrated ability to take imperfect data and ambiguous situations and determine a path forward.
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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