Digital Realty에서 글로벌 비즈니스 연속성(BCM) 프로그램을 총괄할 시니어 매니저를 채용합니다. 비즈니스 연속성 및 위기 관리 분야에서 5~7년 이상의 경력이 필수이며, 복잡한 글로벌 조직 내에서 리스크 관리 및 운영 회복력 전략을 수립하고 실행하는 역할을 수행합니다. 유관 부서와의 협업 능력과 비즈니스 영향 분석(BIA) 역량이 중요합니다.
Digital Realty is seeking a Senior Manager, Global Business Continuity, to support the development and
management of the company’s enterprise Business Continuity Management (BCM) program. This role will play a critical part in strengthening the organization’s operational resilience by ensuring that key business functions can continue during disruptions and recover quickly following incidents.
The Senior Manager will lead program development, governance, and operational execution of the business continuity framework while partnering with stakeholders across Security, Technology, Operations, Risk, Legal, HR, and regional leadership teams. This position will also help align continuity capabilities with crisis management processes and IT disaster recovery programs to support a comprehensive resilience strategy.
The ideal candidate is a highly collaborative program leader who excels at driving enterprise continuity initiatives and building maturity across cross functional, matrixed global teams.
-Manage and enhance the enterprise Business Continuity Management (BCM) program, including
governance frameworks, policies, and operational standards.
-Support the development and execution of a multi-year BCM maturity roadmap aligned with enterprise risk priorities and regulatory expectations.
-Maintain program documentation, standards, and procedures to ensure consistency across business
units and regions.
-Track program metrics and performance indicators to measure organizational resilience and program
effectiveness.
-Lead enterprise Business Impact Analysis (BIA) processes to identify critical business functions,
dependencies, and recovery requirements.
-Partner with business units to define recovery time objectives (RTOs), recovery point objectives (RPOs),
and continuity priorities.
-Conduct risk assessments to identify operational vulnerabilities and inform resilience planning.
Oversee development and maintenance of business continuity plans across global business units.
-Partner with Enterprise teams—such as Technology and Cyber Security—to ensure business continuity
plans align with IT disaster recovery capabilities.
-Support integration of continuity planning into broader operational resilience and enterprise risk
management initiatives.
-Support enterprise crisis management preparedness and response by coordinating continuity planning
with enterprise and executive response teams.
-Assist in managing operational disruptions by facilitating coordination across impacted teams and
supporting recovery efforts.
-Ensure lessons learned from incidents are documented and incorporated into program improvements.
-Design and coordinate business continuity exercises, simulations, and tabletop exercises across the
organization.
-Evaluate exercise outcomes and develop corrective action plans to improve preparedness.
-Ensure testing activities validate continuity plans and support continuous improvement of resilience
capabilities.
-Develop and deliver business continuity training and awareness programs to strengthen organizational
preparedness.
-Partner with internal stakeholders across Security, IT, Legal, HR, Finance, and Operations to embed
continuity practices into business operations.
-Serve as a subject matter expert for regional and functional teams implementing continuity plans.
-Develop dashboards and reporting mechanisms to track BCM program maturity, exercise outcomes, and resilience performance.
-Provide regular updates to leadership on program status, emerging risks, and resilience initiatives.
-Support internal and external audits related to business continuity and operational resilience.
-Maintain relationships with industry peers, resilience partners, and relevant organizations to support program development and situational awareness.
-Monitor evolving regulatory and industry standards impacting operational resilience and continuity programs.
-Support alignment with industry frameworks and best practices including DORA, GDPR, ISO, NIS2, and SOC 2.
5–7 years of experience in Business Continuity, operational resilience, crisis management, or enterprise risk management.
· Demonstrated experience managing or supporting enterprise continuity programs across multiple business units.
· Experience leading business impact analyses, continuity planning initiatives, and readiness exercises.
· Experience working in complex global organizations with cross-functional stakeholders.
· Strong program management and organizational skills with the ability to manage multiple priorities.
· Excellent communication and stakeholder engagement skills, including the ability to communicate complex topics to senior leadership.
· Bachelor’s degree
Nice to Have Certifications
· Functional understanding of IT, OT, Cyber infrastructure and disaster recovery concepts.
· The following certifications are considered beneficial but are not required:
o Certified Business Continuity Professional (CBCP) – DRI International
o Master Business Continuity Professional (MBCP) – DRI International
o Certified Emergency Manager (CEM) – IAEM
o ISO 22301 Lead Implementer or Lead Auditor
o Certified Information Systems Auditor (CISA)
o Project Management Professional (PMP)
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range $140,000 – $160,000. This compensation range represents the Company’s good faith belief as to what it will pay as a base salary for this position at the time of this posting.
Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
