Sr. Data Ops Engineer

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role

The Integrations, Data Engineering and AI (IDEA) team within Samsara’s Business Technology organization is looking  for a Data Operations Engineer to join our team. We enable various teams at Samsara to leverage data and AI to make data-driven decisions by delivering reliable integrations, APIs and data platforms for trustworthy data & analytics. We are a team that are passionate about leveraging quality data and AI to deliver a great customer experience. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation is welcomed and encouraged.

The Data Operations Engineer will be responsible for the health, stability, and performance of our production data platform, including data ingestion pipelines, processing jobs, and data warehousing. This role requires a blend of data engineering skills and operational rigor to ensure high availability and data quality for downstream consumers and business intelligence.

This is a remote role and is open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will:

• Incident Response: Serve as a primary responder for production data incidents, quickly diagnosing root causes, implementing fixes, and ensuring data integrity.
• Monitoring and Alerting: Design, implement, and maintain monitoring, logging, and alerting systems for all production data pipelines and infrastructure.
• Pipeline Management: Manage, deploy, and maintain data and integrations pipelines and APIs.
• Performance Optimization: Continuously identify and implement optimizations to improve the speed, scalability, and efficiency of data processing jobs and API performance.
• Data Quality: Develop and enforce data validation and quality checks within the pipelines to minimize errors and inconsistencies in production data.
• Infrastructure: Collaborate with DevOps teams on managing the underlying infrastructure (AWS components) that hosts the data platform.
• Documentation: Maintain comprehensive and up-to-date documentation for all operational procedures, pipeline architectures, and troubleshooting runbooks.
• Communicate incident status and SLA reports to management.
• Develop & deploy data pipelines, backend ingestion or integration jobs to support minor enhancements and bug fixes. 
• Work with data from a variety of sources including but not limited to: CRM data, Product data, Marketing data, Order flow data, Support ticket volume data, Finance data etc.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. 

Minimum requirements for the role:

• A Bachelor’s degree in computer science, data engineering, data science, information technology, or equivalent engineering program.

• 5+ years of experience in a Data Engineering, Data Operations, or SRE role supporting production data environments & user support on data issues.

• Must have SQL experience to perform data analysis 

• Experience with the following:

• Python or similar scripting language

• Exposure to ETL tools such as Fivetran, DBT, Workato or equivalent.

• API: Exposure to python based API frameworks, API management tools.

• RDBMS: MySQL, AWS RDS/Aurora MySQL, PostgreSQL, Oracle or equivalent.

• Experience with at least one major cloud provider (AWS, GCP, or Azure)

• Data warehouse: Databricks, Google Big Query, AWS Redshift, Snowflake or equivalent.

• CI/CD, DevOps tools and practices.

An ideal candidate has:

• Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to navigate complex distributed systems.
• Comfortable in working with business users to assist with incidents and communicate proactively.
• Engage directly with internal cross-functional stakeholders to understand their data challenges and provide targeted solutions.
• A self-starter, motivated, responsible, innovative and technology-driven person who performs well both solo and as a team member.
• A proactive problem solver and have good communication as well as project management skills to relay your findings and solutions across technical and non technical audiences.
• Logging and Monitoring: One or more of Splunk, DataDog, AWS Cloudwatch or equivalent.
• AWS Serverless: AWS API Gateway, Lambda, S3, SNS, SQS, SecretsManager.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$112,625—$145,750 CAD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.