Specialist - Technical Representative, Sydney, NSW
Sydney
At a Glance:
Born in Switzerland, On has come a long way in a short time. Cited as “the fastest growing sports company in the world”, its success comes down to two reasons: incredible products, and incredible people.
Our On Oceania Team is excited to offer the position of Technical Representative, based in Sydney, NSW. Predominantly servicing Sydney, along with broader NSW & ACT as required, you’ll be responsible for elevating the On brand experience across our retail partner network through engaging product education, premium in-store experiences, events, strong partner relationships and health practitioner servicing. This role will require travelling approximately 60% of the time.
Your Team:
Ever imagined working in a team, where the joy (of running) comes first? We’re a passionate, collaborative team focused on bringing the On brand to life across our retail partner network. Through impactful product education, in-store training, merchandising support, and strong account relationships, the Technical Representative team helps retail staff confidently connect consumers with On’s innovation and performance story. Working closely with Sales and Marketing, we thrive on delivering premium brand experiences, exceptional partner support and inspiring movement in all forms.
Your Mission:
- Driving Brand Growth from the Front Lines: As a key member of the Commercial Team, you are the engine of brand growth within the retail landscape, moving beyond traditional sales support to maximise both commercial success and premium experience.
- Retail Support & Training: Build strong, authentic relationships with retail partners through impactful store visits. Deliver engaging product education and training sessions tailored to different accounts, helping store staff deepen their product knowledge and create premium consumer experiences.
- Brand Reach: Visit clinics to conduct product training sessions with local health professionals, detailing the technical features of On’s footwear range, helping to position On as a credible referral brand for medical professionals.
- The "Eyes and Ears" of the Organisation: Capture first-hand insights from the field - from market shifts and retail trends, to product feedback from runners - and feeding them back to the wider Commercial team.
- In this fast-paced environment, you look to tackle challenges head on and proactively create your own opportunities to "move the needle”.
Your Story:
- Passion for Movement: You live and breathe an active lifestyle. Whether it’s running, training, or exploring, movement is a core part of your daily life and you love sharing that energy with others.
- Industry Experience: 1-2 years' work experience in retail, field sales or medical professional experience. You possess a solid understanding of the competitive landscape in the sporting goods or footwear industry, backed by hands-on experience.
- VMD & Brand Presentation (Preferred): You have a keen eye for detail and experience in Visual Merchandising (VMD). You understand how to make a brand "pop" in a retail environment.
- Collaborative Mindset: You thrive in cross-functional environments, partnering closely with internal teams and external partners to execute impactful brand moments and retail experiences.
- Community Builder: You are a natural connector. You thrive on building authentic relationships not just with store staff, but with On’s communities and fans at every touchpoint.
- Confident Communicator: You are comfortable "taking the stage”. Whether leading a technical training session or hosting an event, you communicate with clarity, confidence, and contagious enthusiasm. You can easily tailor your communication and education level depending on your audience.
- Flexible & Mobile: You have a "go-anywhere" mindset. You are flexible and willing to travel as needed to support On’s growing presence across the region.
- Digital: You are proficient in basic digital tools, including Google Workspace (Sheets, Docs, etc.), to keep our operations running smoothly.
- Driver’s License: A valid driver’s license is a requirement of this role, as you’ll often be on the move visiting our partners and consumers.
What we offer:
We offer a dynamic, challenging and supportive environment that has been ranked as the ‘fastest growing sports company’ of its time. With offices across the globe, we are an international team who is hungry to innovate and build something incredible. We foster an active environment where each individual thrives for excellence and can achieve their full potential.
If you are driven to bring On to the next level, curious about the opportunity and want to be part of our growing team, send us your application!
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
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