델 테크놀로지스에서 Support & Renewals Sales를 담당할 전문가를 모집합니다. 고객의 기술 투자 가치를 극대화하고 계약 갱신 및 지원 포트폴리오를 관리하는 업무를 수행합니다. 2년 이상의 관련 경력과 뛰어난 조직 및 시간 관리 능력이 필수입니다. 고객과의 원활한 소통을 통해 비즈니스 성장을 견인할 인재를 찾습니다.
At Dell Technologies, we create the extraordinary. Our Support and Renewals Sales professionals help customers maximize the value of their technology investments while driving long-term relationships, customer retention, and recurring revenue growth. Focused on Dell’s support portfolio as a whole, they engage customers and internal sales teams to position the right support solutions, manage contract renewals, address coverage needs, and align offerings to business requirements. They engage customers via phone, chat, web, and email to provide timely quotes, resolve questions, and support a seamless customer experience.
As a Specialist, you will support day-to-day sales activities across Dell’s support portfolio, learning key offerings, customer engagement motions, and sales processes. You will manage support quotes and renewal opportunities, respond to customer and sales inquiries, track contract timing and coverage needs, and coordinate with internal teams to help close business on time. You will continuously build knowledge of Dell’s support and services offerings while contributing to team productivity, retention, and portfolio growth goals.
Join us to do the best work of your career and make a profound social impact as a Specialist on our Support and Renewals Sales team.
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
