델 테크놀로지스에서 Service Delivery Engineer를 채용합니다. 런북(runbook) 및 SOP에 따른 기술 구현과 근본 원인 분석(root-cause analysis) 업무를 수행합니다. 관련 분야에서 2년 이상의 경력이 필수입니다. 문서화 능력과 팀 협업 역량이 중요하며, 고객 커뮤니케이션을 지원합니다.
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
As a Service Delivery Engineer, you will execute implementation tasks, maintain runbooks, and assist in root-cause analyses. You will collaborate with peers and stakeholders to meet milestones.
Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer on our Service Delivery team.
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
