Senior Supply Chain Management Specialist (Import Management)

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview

This role is responsible for ensuring smooth import operations, regulatory compliance, and cost-effective , and  works cross-functionally with Instock, Compliance, Cross Border Brand Management teams 

What You Will Do

Customs Clearance and Inspection Management

• Manage import/export customs clearance activities to ensure accurate documentation, regulatory compliance, and on-time completion
• Possess solid knowledge of product inspection processes, with the ability to handle both food and non-food SKUs
• For food products, demonstrate comprehensive understanding of the full inspection workflow and effectively respond to inquiries from the TFDA

Compliance Collaboration

• Work closely with Compliance team to ensure products imported and sold comply with Taiwanese regulations

Cost and Efficiency Control

• Manage and control costs related to import/export operations

Basic Qualifications

• 8 years of working experience in supply chain management.

• Familiarity with cross-border product customs declaration and inspection processes, as well as understanding the documentation required by TFDA is a must

• Experience with food products is a plus

• Proficient in the use of Excel

• Strong cross-functional communication skills, able to work in a fast-paced environment, flexible, and adaptable to a rapidly changing startup environment

• Intermediate proficiency in English (listening, speaking, reading, and writing)

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/