Senior Planner, External Operations

Date: Jun 27, 2026

Location: East Windsor

Company: Shiseido

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

WHERE YOU WILL WORK:

Our External Operations team encourages a culture of continuous learning and improvement, with a focus on driving innovation and achieving operational excellence. We offer a dynamic and stimulating work culture, as employees are part of a greater team and purpose that collaborates with different departments, brands and business units.

JOB SUMMARY

Manage the creation and timely execution of an achievable, efficient production schedule for a group of Contract Manufacturers (Domestic and International) while maintaining lowest possible inventory levels and agreed upon service levels. Create and maintain purchase orders and other transactions within SAP. Perform monthly or quarterly inventory reconciliations with assigned CM sites and ensure inventory accuracy.

WHAT YOU WILL DO:

You will lead the supply planning to maintain service, inventory with contract manufacturing. Be the SPOC for assigned CMs.
You will manage relationship with strategic CM site(s) through monthly CS&OP Process
You will manage long term planning for catalog in IBP planning tool environment.
You will manage Shiseido Owned inventory accuracy at external manufacturing sites.
You will own daily management for service and inventory for the portfolio.
You will work with New Product Commercialization to define the supply plan for launches.
You will execute the defined service level agreement for the CMs.
In conjunction with CMs and procurement, and in line with the global planning blueprint, you will define the run strategies for the various product types and class (e.g., ABC class)
You will develop and maintain relationship with external manufacturing plant. Build rhythm and cadence with the site to enrich the relationship.
In alignment with the planning blueprint, you will define inventory policies to allow forecasts to be accurately translated into manufacturing production schedules in support of the defined run strategies and business objectives.
You will interface with the CMs to ensure the implementation and use of the most efficient, cost-effective manufacturing strategies by product type.
You will maintain low inventory report (Shiseido Service Letter) and daily service management for their portfolio, in partnership with S&OP (Sales & Operations Planning).
You will maintain all SKUs within the planning window while keeping agreed service levels.
You will work with CMs to execute the SLA as per agreed strategies.
You will work with CMs to define supply strategies as per the category.
You will plan & track inventory levels of Finished goods via the long-term IBP planning module.
You will monitor Excess and Obsolete inventory. Drive Root Cause Problem Solving and action planning/execution to reduce E&O.
You will work with Material Supply Planning to ensure timely component deliveries.

WHO YOU ARE:

You have a 4-year academic degree in relevant field or related job experience
Prefer APICS exposure and CPIM certification
You have a minimum of 4-5 years of experience in a supply planning role, ideally in a manufacturing or supplier environment in the consumer goods industry.
You are a competent user of computerized IT systems – Word, PowerPoint, Excel and other associated scheduling, forecasting software packages
You have 3+ years of experience working within an ERP/MRP environment at an advanced level
SAP experience is preferred.
You have thorough working knowledge of DRP and MPS processes in a Manufacturing or CM environment
End to End Supply Chain Functions and Linkage
You have in depth understanding of capacity management and production control concepts
You have in depth understanding of safety stock levels and other key parameters for Finished Goods and components
Production life cycle management
You have thorough knowledge of TQM methodology, their application and their use towards continuous improvements.
You have in depth understanding of Supplier Management concepts.

If this sounds like you, we want you on our team. Apply today and let's create something beautiful!

#NYlaw #LI-Hybrid

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

· Medical, Dental, & Vision Insurance

· Life and Disability Insurance

· Paid Time Off

· Paid Volunteer Days

· Paid Company Holidays

· Paid Parental Leave

· 401K with 6% Company Match

· Talent Development & Learning Programs

· Internal & International Mobility

· Product Discounts & Annual Gratis

· Employee Led Affinity Groups

· Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Salary (Min-Max): 76,388.00 - 105,033.50

Job Segment: Supply Chain, Supply Planner, Operations Manager, Procurement, Supply, Operations

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