Senior Manager, Program Management Office (PMO) – PMO Section, Corporate IT Infrastructure Department (CITID)
데브옵스 엔지니어정규직
라쿠텐에서 기업 IT 인프라 부서의 PMO를 총괄할 Senior Manager를 채용합니다. 10년 이상의 프로그램 관리 경력과 5년 이상의 팀 리딩 경험이 필수입니다. 대규모 기술 포트폴리오를 관리하고, 경영진과의 커뮤니케이션을 통해 전략적 인프라 이니셔티브를 성공적으로 이끌어야 합니다. 비즈니스 수준의 영어 능력이 요구됩니다.
The Technology Management Division (TMD) provides Corporate IT and Cyber Security & Privacy Governance to Rakuten Group companies and delivers essential business management functions that enable innovation and strengthen the company's technology foundation.
Within TMD, the Corporate IT Supervisory Department (CITD) drives Rakuten Group's global corporate IT services and infrastructure. Our mission is to empower Rakuten through innovative, secure, and efficient IT solutions that enhance productivity and accelerate business growth.
The Corporate IT Infrastructure Department (CITID) provides the stable and reliable technology foundation that supports Rakuten's global business operations. The PMO Section serves as the strategic program management and business engagement function within CITID. The team drives portfolio governance, project management excellence, financial management, business relationship management, operational improvements, AI-driven transformation initiatives, and executive reporting across global infrastructure services.
The section works closely with business stakeholders, engineering teams, security organizations, finance teams, procurement, and executive leadership to ensure successful delivery of strategic initiatives and alignment between technology investments and business outcomes.
As Rakuten continues to expand globally, CITID must accelerate the delivery of strategic infrastructure initiatives, AI-driven transformation programs, and business-focused technology services. We are seeking an experienced Senior Manager who can lead portfolio governance, strengthen stakeholder engagement, drive operational excellence, and maximize the value of technology investments across Rakuten Group.
Project Portfolio Leadership
Own and govern the overall CITID project portfolio.
Drive prioritization, planning, and execution of strategic initiatives aligned with business and technology objectives.
Ensure visibility of project status, risks, dependencies, and outcomes across the department.
PMO and Project Management Leadership
Lead and mentor project managers within CITID.
Establish project management standards, governance frameworks, and delivery best practices.
Foster a culture of accountability, transparency, and execution excellence.
Executive Stakeholder Management
Act as a trusted advisor to CITID leadership on project investments, priorities, and risks.
Facilitate executive reviews and steering committees.
Drive cross-functional alignment among business leaders, engineering managers, and corporate stakeholders.
Strategic Program Delivery
Oversee complex, cross-functional programs spanning multiple infrastructure domains.
Ensure successful delivery of key transformation initiatives, including infrastructure modernization, workplace technology, security, and AI/automation programs.
Remove organizational roadblocks and drive timely decision-making.
10+ years of experience in Program Management, PMO, or IT Project Management.
5+ years of people management experience leading project managers or PMO teams.
Proven experience managing large-scale enterprise technology portfolios and strategic programs.
Strong leadership, stakeholder management, and executive communication skills.
Experience establishing governance frameworks and driving organizational change.
Business-level English communication skills.
Experience in Corporate IT Infrastructure, Digital Workplace, Cloud, or Enterprise Technology domains.
Experience in multinational or global organizations.
PMP, PgMP, PRINCE2, Agile, or equivalent certifications.
Experience leading enterprise-wide transformation programs.
Japanese language capability is a plus.
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