Senior Associate, Cost of Sales Operations - Reconciliations

Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

Working as part of our Cost of Sales (COS) Operations function, you will lead the end-to-end reconciliation and optimization of global scheme fees. The Senior Associate is a strategic specialist responsible for translating technical cost drivers into business insights and managing the integrity of our financial data through rigorous approval and oversight.

The ideal candidate will be a dedicated and laser-focused individual who is highly numerate and enjoys working with large and intricate datasets. You must be a great teammate when it comes to getting the job done whilst maintaining accuracy and quality of output.

How you’ll make an impact:

• Subject Matter Expertise: Serve as Checkout.com’s internal and external subject matter expert on Card Payment Scheme fees across all operating regions.

• Contextual Insight ("The So What"): Identify systemic trends in scheme fee data and use critical thinking to drive insights based on the broader business context.

• Approval & Oversight: Act as the final point of validation for scheme fee mapping and business requirements, ensuring that technical updates to the Fee Prediction Engine are accurate and audit-ready.

• Technical Translation: Translate technical scheme fee updates into clear business requirements and adjust your communication style to effectively influence diverse stakeholder audiences.

• Cross-Functional Solutioning: Collaborate with other teams to drive remediation and execution of complex scheme fee reconciliation solutions.

• Strategic Risk Mitigation: Challenge the status quo and identify systemic risks within the scheme fee remit to ensure details sync with the broader business strategy.

• Project Ownership: Act as a key supporter or owner for project delivery, specifically regarding the implementation of scheme mandates and new region onboarding.

• Financial Impact Evaluation: Evaluate the impact of financial outcomes on cross-functional partners and identify data-driven opportunities to improve business outcomes by conducting detailed reconciliation of predicted versus actual costs (predictions vs actuals) to manage and investigate variances.

• Optimisation Recommendations: Provide high-level recommendations to management based on scheme fees being charged to drive cost efficiencies.

• Process Leadership: Lead the development and documentation of best practices to ensure reconciliation processes scale and manual efforts are minimized.

• Other duties as assigned.

Qualifications: What we’re looking for

• 5+ years of experience in the payment industry in the Card Schemes pricing domain and/or in high-volume transaction environment

• Excellent analytical and problem-solving skills, with motivation to find end-to-end solutions

• Ability to work cross-functionally and with remote teams

• Excellent attention to detail and ability to work with complex datasets

• Ability to meet tight deadlines in an evolving environment and sometimes shifting priorities

• Willingness to take the initiative and continuously learn

• Strong sense of ownership and accountability

• Proficient in Microsoft Excel, SQL

• Experience BI tools, JIRA, Retool is a plus

• Bachelor’s degree in Finance, IT or Analytics

• Fluency in English, and superb communication skills at all levels

• Knowledge of Interchange and Scheme Fees, Card Schemes and Payments Processing will be an advantage

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram