지급 결제 조사 업무를 수행하며 클레임 처리, 사기 방지, 회계 오류 해결을 담당해요. 경제학 또는 경영학 학사 학위가 필요하며, 소매 금융 분야의 지급 결제 조사 경력 2~3년을 요구해요. 교대 근무가 가능해야 하며, 영어 능통자를 찾고 있어요. 프랑스어 구사 능력은 우대해요.
Banking operations processing
Permanent contract
Bangalore, India
Hybrid
Reference 260000Z2
Start date Immediately
Publication date 2026/07/29
Ensure daily the processing of day to day activities that comprises of:
Processing and follow-up of claims and disputes/litigations followed by payments processing.
Processing the various information requests.
Handling cancellation requests of payment orders and processing the modification requests on payments already executed.
Processing return of funds as per the stated procedures.
Management of accounting breaks.
Process the daily operations as per the procedures and rules provided by the management.
Participate in the fight against fraud and money laundering.
Contribute to the detection and resolution of incidents.
Inform the Management in case of any difficulties faced during resolving incidents.
Participate in training new joiners.
Participate in the improvement of quality and updating operational procedures.
- You ideally have a previous experience in the banking or finance industry.
- You are fluent in English; French knowledge would be highly appreciated.
- Proficient in Microsoft Outlook, Excel and Word.
- Minimum of 2 to 3 years of experience into Investigation of Payments Processing in Retail Banking
- Flexible to work in shifts
Qualifications:
- Graduate from a Business School with a Bachelor’s degree in Economics or Business Administration.
“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
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Senior Analyst - Payments Investigation
Permanent contract
Bangalore, India
Hybrid
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