Sales Training Specialist

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Mexico City, CDMX

Function: Commercial
Work location type: Hybrid
Job Type Full-time

Job ID: R00146703

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Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

• Coordinate training processes and projects (delivery and tracking) primarily for IFT personnel aligned with Managers and brand/training strategy focusing on product and sales knowledge. • Obtain needs in the field to create and update skills processes with people in the field. • Administrate Abbvie Learning platforms (ALC, Abbvie Campus) and training innovative tools. • Generate continuous training reports. • Works within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

• Administration and tracking of AbbVie training platforms (ALC, Abbvie Campus), including uploading of on-line courses for all affiliate and sales force tracking. • Lead custom projects including coordination, preparation of files, and evaluation of proofs and print aligned with Training Managers: o Coordinate the delivery of Sales Force training needs diagnosis in TAs Knowledge (by brand) that will support brand plans execution. o Coordinate and deliver training courses of TA´s knowledge and Challenger for Sales teams (by brand) and evaluate the positive transfer of training. o Deliver content in response to local needs within the global framework by using innovative tools (gamification tools as Gamelearn, Training Arcade and surveys). • Observe Field Sales team in role plays, providing constructive feedback after observation. • Lead custom projects including coordination, preparation of files, and evaluation. • Assure compliance with corporate and department policies and procedures. • Continuously improve training content by using new methods and technology that will ncrease training effectiveness.

Qualifications

Bachelor’s degree (business management, marketing, science or a related field is required)
Intermediate level of English language (speaking and writing).
Experience with agile software development and usage of training platforms- digital environment.
Excellent written and verbal communication skills.
Team player in every task, program or project.
Knowledge of training theory (Formal Training Needs Analysis/Evaluation).
High planning and organization skills. Ability to manage workload and priorities and keeping up to
date with emails.
Facilitation skills providing constructive feedback/interpersonal skills, sensitive to people’s
needs/motivational skills/deal with people at different levels and functions
Confidently presents information and clearly communicates scientific information and data.
Must demonstrate innovative and creative approaches to deliver training programs (digital).
Demonstrate ability to work well under pressure with a high degree of flexibility.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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AbbVie will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.
If you suspect you have received a fraudulent offer or communication claiming to be from AbbVie, please do not respond, open any attachments, or click on any hyperlinks.

If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.

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Pay Range: $

Where We Work

Role is primarily site- or office-based but can occasionally be performed remotely. Employees who are site/office-based and can occasionally perform their role virtually work both in the office and remotely*, following the policies and regulations in place at their location. US Employees must be in the office on Tuesday, Wednesday, and Thursday with flexibility to work remotely on Mondays and Fridays. Three days in the office is the minimum; some individuals or teams may require more in-office days due to meetings, business/project needs or their role.

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