Sales Operations Lead

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About the role and team

Leading Sales Operations at Uber means building the strategic and analytical backbone for a business that moves the real world. In this role, you will be a high-leverage partner to commercial leaders, ensuring our sales engine—from high-velocity SMB acquisition to complex enterprise deals—is set up to scale and win. You will navigate the "messy" reality of a multi-billion dollar marketplace, turning complex data into a clear path forward for our sales, marketing, and product teams.

This is a role for a hands-on operator who thrives in ambiguity and carries the weight of decisions that directly impact Uber’s profitability. You’ll need to lead with clarity, manage high-stakes cross-functional tension, and act as a bridge between technical product roadmaps and real-world sales execution. If you are a sharp, steady problem solver motivated by the challenge of optimizing performance at a global scale, this is where you’ll grow.

What you’ll do

• Lead the strategy and execution of commercial business cadences, including sales forecasting, pipeline reviews, and QBRs to drive discipline and accountability.
• Partner with Account Executives and Data Analysts to ensure flawless campaign launches and mid-flight optimizations for our high-impact advertising business.
• Diagnose systemic performance issues using cutting-edge analytics and design repeatable playbooks to improve sales effectiveness and productivity.
• Own the "operational voice" in product discussions, advocating for tooling improvements and system changes that reduce bottlenecks and increase scalability.
• Build and manage strategic relationships with cross-functional stakeholders in Finance, HR, and Legal to align resources with our most aggressive growth targets.
• Supervise and coach operational or offshore teams to ensure high standards of campaign execution, data reliability, and project delivery.

Basic Qualifications

• Minimum 5 years of experience in Sales Operations, Revenue Operations, Ad Operations, or Strategic Analytics.
• Proven track record of supporting a complex enterprise or sales organization with 100+ team members.
• Advanced proficiency in data tools including Microsoft Excel, Google Sheets, and CRM platforms like Salesforce.
• Advanced proficiency in SQL; experience with large, complex datasets and building reporting visualizations (e.g., Tableau).
• Experience managing high-visibility projects end-to-end with a focus on measurable business impact.
• Bachelor’s degree or equivalent professional experience.

Preferred Qualifications

• Master’s degree or MBA with a focus on Business, Economics, or a quantitative field.
• 1+ year of experience in direct people management or leading multidisciplinary teams.
• Hands-on experience with digital advertising platforms (e.g., GAM, Programmatic, Search) or B2B enterprise sales motions.
• Advanced technical fluency in Python, R, or complex data management platforms.
• Experience in high-growth "startup" environments within a larger corporate structure.
• Exceptional communication skills with a demonstrated ability to act as a trusted, influential partner to senior leadership.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.