SaaS Management Department Manager, Global IT Division,Tokyo

Overview

While productivity is a crucial factor for Money Forward as it grows into a Big Tech company, there are currently several challenges with SaaS selection and operation, and we are not always able to provide the optimal IT working environment.

It is an urgent task for the Information Systems Division to plan and operate a SaaS portfolio befitting a global company of 5,000 people, and to contribute to the further acceleration of development and business by thoroughly promoting their utilization.

We are looking for an individual who can join us in this exciting phase of transformation from a Japanese startup to a global enterprise, and drive projects related to SaaS introduction and operation as a SaaS Management Department Manager, collaborating with internal and external stakeholders!

About the Department

The Corporate SaaS Management Department within the Global IT Division, where you will be assigned, manages and promotes the utilization of SaaS used by all group employees, including those in overseas offices (Vietnam, India).

The team's mission is "To provide a state where all employees can focus on essential value creation through SaaS," and they are responsible for the following tasks:

• Operational management and improvement of SaaS used across the group (Google Workspace, Slack, Zoom, etc.)
• Planning, selection, introduction, adoption, and operation of newly introduced SaaS
• Support for the utilization of company-wide standard SaaS
• Standardization and optimization of IT costs
• Formulation of SaaS portfolio and AI utilization plans with a view towards long-term management strategies

Responsibilities and Duties

You will be managing a team that is involved in everything from planning and promotion related to SaaS management to actual operation, based on your interests and experience.  This role will require you to provide technical guidance for the team as well as managing projects that are aligned with the goals of the organizations (aka Player/ Manager).  You will be in charge of large-scale projects affecting the entire group, working in coordination with overseas offices such as Vietnam and India in addition to domestic locations.

• Research on SaaS functions and promotion of their utilization (including AI utilization)
• Definition of company-wide information sharing methods, SaaS selection, and introduction
• Establishment of group-wide management policies and operational setup (license granting, inventory, change management, etc.)
• Budget planning and expenditure management, building relationships with vendors
• Business process improvement for manual operations
• Internal help desk tasks:
• Handling inquiries
• Building and managing knowledge for users

Required Skills and Experience

• Five or more years of experience of project management.
• Expertise in user and group provisioning standards, including hands-on experience with SAML, SCIM etc.
• Experience in leading an implementation of SaaS/ERP products in medium to large organizations.
• A working knowledge of Generative AI, and AI from an end user perspective, and have experience using it in a corporate environment
• Experience in leading the planning, requirements definition, introduction, and operation of internal systems
• Experience operating corporate IT SaaS (Google Workspace, Slack, Jira, etc.)
• Able to work in a networked organization

Preferred Skills and Experience

• A track record of managing IT licenses and negotiating license agreements.
• Experience in managing or designing an Identity Access Management system.
• Experience in improving operations using SaaS Web APIs, etc.
• Work experience at a System Integrator (SIer), enterprise cloud solutions provider,  or IT consulting firm.
• A project management certification: PMP and/or Agile Project Management certification
• Experience in AI development and/or experience in using AI tools to improve development processes.
• Money Forward is at a major turning point, shifting "from Cloud to AI." We are currently driving "AX (AI Transformation)" the next step beyond DX with the goal of providing "Digital Workers," where AI agents autonomously execute tasks. As we enter a phase of evolving into Japan's No. 1 back-office AI company by integrating AI agents into all of our products in the future, we are looking for individuals who can contribute to AI-driven development and value creation.(More information here(https://www.linkedin.com/pulse/full-transcript-money-forward-announced-ai-strategy-vision-phwoc/?trackingId=sl33ZIGRFzkBJJv7wI9qsg%3D%3D))

Language Requirements

• Business basic level Japanese (JLPT N2, CEFR B2 equivalent or higher)
• Business basic level English (TOEIC 700 equivalent or higher)

Who We’re Looking For

• Agrees with Money Forward's MVVC (Mission, Vision, Value, Culture) and has a sense of contribution to improve the working environment for employees
• Has the ability to communicate smoothly and politely with internal and external stakeholders and negotiate effectively
• Has the mindset to proactively take ownership and catch up on things they have no experience with
• Is highly curious, catching up on the latest technology and SaaS trends, and thinking about their utilization within the company
• Possesses a sense of responsibility and ethical standards as an IT administrator

Work Style and Experience Gained

• There is an environment where you can drive your own improvement proposals with discretion in a fast-paced setting, and the company culture encourages challenges, allowing you to gain much experience depending on your desire.
• You can work on problem-solving in a department that affects all employees.
• The proximity to employees, who are the users, provides many opportunities to receive direct words of appreciation.
• The Global IT Headquarters also has groups responsible for IdP (Identity Provider)/Device Management/Help Desk. Since there are many closely related parts, we collaborate to proceed with our work.

Tools Used

• Office Suite: Google Workspace
• Collaboration: Slack, Zoom, Jira, Miro, Figma, etc.
• IdP: Entra ID (formerly Azure Active Directory)
• Public Cloud: AWS, GCP

Work Environment

At Money Forward, we provide an environment where we can create world-class services together, and we are looking forward to welcoming you.

• Provided PC Specs: We provide PCs equipped with the latest CPUs (MacOS or Windows). Custom-made PCs tailored to business requirements and replacements with the latest OS are also possible.
• Systems to Enhance the Development Environment: Peripheral devices necessary for work (such as displays, mice, keyboards) can be purchased as office supplies. Generally, you can choose from standard products (catalog), and if conditions are met, you can apply for non-standard products as well.
• Money Forward Library: We have a library system where you can freely borrow books, ranging from technical books to management books. Desired books can be purchased at the company's expense.
• Referral Driven: We cover the cost of recruitment meals. There is a referral reward system.
• Conference Participation Support: The company partially covers participation in domestic and international conferences, such as RubyKaigi and Google I/O.

【職種 / 募集ポジション】
SaaS Management Department Manager, Global IT Division,Tokyo
【雇用形態】
正社員
【給与】
年収 10,008,000円 〜 15,000,000円
Monthly salary system ※Includes fixed allowances for up to 45 hours of legal overtime, legal holiday work, and 40 hours of late-night work.
【勤務地】
108-0023 21F Tamachi Station Tower S, msb Tamachi, 3-1-21 Shibaura, Minato-ku, Tokyo
【Salary System】
Min 834,000 JPY / month（10,008,000 JPY / year）〜1,250,000 JPY / month（15,000,000 JPY / year） Each including fixed allowances of 242,807 JPY〜363,912 JPY / month.
【Bonus】
A「High Performance Bonus」may be paid to employees who receive high evaluations based on semi-annual evaluations in addition to their salary. ※Please note that the remuneration of the High Performance Bonus is subject to change according to the company's performance.
【Probation Period】
3 months from join date
【Working Hour System】
Discretionary Labor System for Professional Work ※Conditions apply; subject to change to Flextime System.
【Working Hours】
9:30 - 18:30 (60 min break) are the basic working hours. However, employees are able to choose their working hours at their own discretion. ※There is potential for overtime work outside the determined hours.
【Work Style Policy】
Hybrid work style ・As a standard practice, employees are required to work at the office a minimum of 2 days per week. Employees are encouraged to spend 3 or more days in the office. (This policy may be subject to change based on the company and job circumstances) ・The specific "team office days" may vary depending on the assigned team.
【Holidays/Vacations】
■ Saturdays / Sundays / Japanese national holidays ■ Paid holidays ■ Summer holidays (3 days) ■ Winter holidays (2 days) ■ Year-end and New Year’s holidays (Dec 31st～Jan 3rd)
【Benefits】
■ Various social insurances (employee pension, health insurance, employment insurance, industrial accident compensation insurance) ■ Neighborhood housing allowance and neighborhood moving allowance ■ Salary-based rent deduction benefit ■ Health check and gynecological checkup ■ Influenza vaccine ■ Book purchases support ■ Defined-contribution corporate pension ■ Employee stock ownership plan ■ Preferential treatment when using the following services（limited to businesses under contract with Money Forward） 　- Rental agency 　- Housekeeping services 　- Babysitting 　- Online English conversation school
【Selection Process１】
Casual interview/Document Screening ↓ First interview (Depending on the position, there may be a technical assignment before the interview) ↓ Several interviews (The number of interviews depends on the position) ↓ Final interview (We may ask for a reference check before or after the interview) ↓ Job offer/Offer meeting ※The process may be subject to change depending on the case.
【Selection Process２】
■ What are reference checks? Money Forward may ask for your cooperation with reference checks using a reference check service tool. We believe that mutual understanding is limited to the selection process alone. Therefore, we would like to gather information about you from your supervisor and colleagues at your current or former company to ensure a more reliable match and facilitate your early success after joining our company. ※We do not make employment decisions based solely on the contents of reference checks. ※The fact that you are in the selection process with us will not be disclosed to referees.
【Notes】

• Range of change in job description: Work as determined by the company ・Range of change in work location: Work location as determined by the company
  【Reference Information】
  https://recruit.moneyforward.com/#introduction

会社情報

【会社名】
株式会社マネーフォワード
【代表者】
代表取締役社長グループCEO 辻 庸介
【創業】
2012年5月
【取締役】
金坂 直哉 中出 匠哉 竹田 正信 石原 千亜希
【社外取締役】
安武 弘晃 宮澤 弦 Ryu Kawano Suliawan 菊間 千乃 芦田 健 上田 梨々子
【監査役】
畠山 優実 田中 克幸 西山  茂
【グループCxO・VPox】
上利 陽太郎 瀧 俊雄 山田 一也 坂 裕和 松岡 俊 伊藤 セルジオ 大輔 関田 雅和 松久 正幸 野村 一仁 長尾 祐美子 渋谷 亮 金井 恵子 梅田 康吉
【執行役員】
田平 公伸 本川 大輔 冨山 直道 永井 博 駒口 哲也 廣原 亜樹 島村 誠一郎 永井 七奈 木村 慎治 丸山 嘉伸 吉本 憲文 工藤 裕之 島内 広史 小山 幸宏 渡辺 恵伍 松村 道夫 岩崎 大
【オフィス】
本社オフィス 〒108-0023　東京都港区芝浦3-1-21 msb Tamachi 田町ステーションタワーS 21F 北海道支社 〒060-0061　北海道札幌市中央区南一条西4-5-1 札幌大手町ビル3階 東北支社 〒980-0021 宮城県仙台市青葉区中央2-2-10 仙都会館 5F 東海支社、名古屋開発拠点 〒450-6213　愛知県名古屋市中村区名駅4-7-1 ミッドランドスクエア 13F 京都支社、京都開発拠点 〒604-8004　京都府京都市中京区三条通河原町東入中島町78番地 明治屋京都ビル 4階 関西支社、大阪開発拠点 〒541-0042　大阪府大阪市中央区今橋 2-5-8 トレードピア淀屋橋 9階 広島支社 〒730-0015　広島市中区橋本町9-7 ビル博丈5F 九州・沖縄支社、福岡開発拠点 〒810-0041　福岡県福岡市中央区大名2丁目6-50　福岡大名ガーデンシティ 16F
【社内コミュニケーション活性化の取り組み】
■全社週次/月次朝会/半期総会 ■代表との意見交換会（CEOセッション） ■全社懇親会（MF Happy Hour） ■他部門社員との交流会（シャッフルランチ・ディナー） ■上長との定期1on1（ツキイチ面談） ■社内公募制度（MFチャレンジシステム） ■社員満足度調査（MFグループサーベイ） ※一部正社員のみ
【労働条件】
屋内原則禁煙（喫煙室あり）等
【中途採用比率】
2021年11月末　93.8％ 2022年11月末　90.0% 2023年11月末　76.6％ 2024年11月末　88.7%