Retail Excellence Manager

As the Retail Excellence Manager, you will play a key role in implementing strategies to drive exceptional performance across our Korea retail network, supporting Director of Retail Excellence & Operations. If you are a leader with a passion for luxury retail excellence, we invite you to join Louis Vuitton as our Retail Excellence Manager and be a part of a global brand that is dedicated to delivering exceptional experiences to our customers around the world.

Responsibilities

Key Responsibilities:

• Develop and implement global retail excellence initiatives to enhance client experience and drive sales performance by leveraging digital tools, executing F&B services and engaging in-store events.
• Analyze retail landscape incl. comprehensive competitor analysis, in-depth market trends, and consumer insights to identify opportunities for continuous improvement within the retail environment.
• Communicate retail KPIs, standards, and best practices to ensure consistency and excellence across all Louis Vuitton Korea stores.
• Collaborate with Retail Management and Retail Learning & Development function to enhance the capabilities of store teams in ensuring consistent delivery of exceptional client experience and identifying areas for improvement.
• Work closely with cross-functional teams, including merchandising, communication, etc. to drive integrated retail strategies and initiatives.
• Establish strong relationships with key stakeholders to drive a culture of excellence and continuous improvement within the organization.
• Collaborate with colleagues within the Retail Excellence & Operations Team to align strategic priorities and drive operational excellence in the market.

Profile

Bachelor’s degree in business administration, Marketing, or a related field. 10+ years of experience in retail excellence, retail management, or any relevant Extensive knowledge of luxury retail industry trends and best practices. Proven track record of driving retail excellence and achieving business results. Strong analytical and strategic thinking skills, with the ability to translate insights into actionable plans. Excellent communication and presentation skills, with the ability to influence and collaborate at all levels of the organization.