Intel은 고객의 제품 품질 및 기술적 문제를 해결할 Product Quality Engineer를 모집합니다. 전자공학 또는 컴퓨터 아키텍처 관련 학위가 필수이며, 기술적 조사와 분석을 수행합니다. 글로벌 팀과 협업할 수 있는 유창한 영어 커뮤니케이션 능력이 요구됩니다. 베트남 호치민에서 근무하며, 현장 출근이 필수입니다.
The Role and Impact
Responsible in supporting customer reported Intel product quality and technical issues.
May require interacting with customer directly in certain circumstances.
Performing technical investigation on customer returns, conducting basic component and system testing, advocating customer concern to internal teams, working with Intel internal teams to determine root cause and corrective action to prevent reoccurrence of problem.
Compose technical report for issue closure.
Responsible for establishing support of new product and drive improvement of the customer support process for existing products.
Minimum Qualifications
You should possess a bachelor or above in science or electrical and electronics engineering or computer architecture.
Basic technical knowledge in microelectronics, computer organization and architecture.
Strong communication skills in verbal / written and fluent in English speaking.
Able to work independently with minimum supervision.
Willing to work with people from various geographies and/or countries.
Willing to work in a diverse environment where interaction will involve customer and internal counterparts from Malaysia, PRC, TWN, Japan and other geos.
Shift 1 (Vietnam)
Vietnam, Ho_Chi_Minh_City
Intel makes possible the most amazing experiences of the future. You may know us for our processors. But we do so much more. Intel invents at the boundaries of technology to make amazing experiences possible for business and society, and for every person on Earth. Harnessing the capability of the cloud, the ubiquity of the Internet of Things, the latest advances in memory and programmable solutions, and the promise of always-on 5G connectivity, Intel is disrupting industries and solving global challenges. Leading on policy, diversity, inclusion, education and sustainability, we create value for our stockholders, customers, and society.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
N/A
This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
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