Airbnb에서 Product Manager로서 게스트 서비스를 위한 새로운 비즈니스 라인을 구축합니다. 10년 이상의 소비자 제품 관리 경험과 0-to-1 제품 개발 역량이 필수입니다. 데이터 기반의 의사결정과 다기능 팀과의 협업을 통해 혁신적인 서비스를 시장에 출시합니다. 모호한 환경에서 전략을 수립하고 실행할 수 있는 리더십이 요구됩니다.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.
Airbnb has always been about where you stay. Guest Services is about everything that makes a trip more convenient and special once you're there. A private chef cooking dinner in your home. A massage after a day of hiking. A photographer to capture the trip. Groceries waiting when you land, a ride from the airport, your bags stored between checkout and your flight, a car to explore beyond city limits. As Product Manager, Guest Services, you will help build an entirely new business line and a new reason for millions of guests to open Airbnb.
This is a rare opportunity to work on a genuine zero-to-one bet inside a company at global scale. The categories are still being defined, the playbook is still being written, and the ceiling is enormous: every trip is a chance to add a service, and every service is a chance to deepen why guests choose Airbnb. You'll partner closely with the teams building the supply side (hosts and partners), along with engineering, design, data science, and operations, to grow new categories from first bookings into thriving marketplaces.
Due to the nature of this position, there is a strong preference for the successful applicant to be based in San Francisco, Seattle, WA or New York, NY to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$232,000—$282,000 USD
