USA Wilmington, MA - HQ

Principal Software Engineer - Platform Services

Time type: full time Posted on: June 08, 2026 Job requisition id: R7277

What we need

We are hiring a Principal Software Engineer to define and drive the technical direction of core Symbotic systems. Our team owns vertical lift systems critical to system throughput and operational performance. This role is for engineers who set vision, identify high-impact opportunities, and lead cross-team execution.

What we do

We are the Platform Services team responsible for orchestrating vertical lift cells—a critical control point in how packages move between robots and input/output stations.

We build and operate the services that coordinate lift behavior in real time, ensuring efficient, predictable, and high-throughput movement through the system. This includes solving optimization problems around lift movement and flow, where small improvements materially impact overall system performance.

In addition to lift orchestration, we own a set of shared platform services used across teams to run and operate their systems. Our work sits at the intersection of distributed systems and physical automation, where correctness, performance, and the ability to reason about real-world behavior are essential.

What you’ll do

Own large, ambiguous problem spaces across systems.
Define and drive technical vision and architecture.
Lead high-impact initiatives from concept through delivery.
Improve system-wide reliability, scalability, and throughput.
Apply algorithmic approaches to optimize system performance and efficiency.
Align multiple teams around clear technical direction.
Diagnose and resolve complex production issues.
Mentor and elevate senior engineers.

What you’ll need

Minimum of 12 years of software engineering experience.
Deep expertise in system design, distributed systems, and performance.
Strong C# / .NET skills or ability to ramp quickly.
Experience with complex, production-scale systems.
Experience in hardware-adjacent environments.
Comfort with algorithms and optimization problems.
Proven ability to drive technical strategy and cross-team outcomes.

Our environment

Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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The base range for this position in the posted location is $180,000.00 - $247,500.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Principal Software Engineer – Platform Services