Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Team Overview
This role would be part of SCM Autonomation team in Coupang. SCM Autonomation team is responsible for building products, deep data science capabilities, analytical frameworks and own processes end to end to provide world class solutions to our customers. The core goal of the team is to ensure maximum availability (measured as Instock) of products for customers on Coupang and solving the same at the right cost to business (measured as Scrap and/or Inventory turn). This role will involve building products for Fresh-Grocery, fastest growing category in eCommerce across world, involving low shelf-life SKUs which bring another level of complexity all together.
What you will do
- Defining product vision, roadmap for SCM product related to Inventory Planning, Vendor Supply design stack (related but not limited areas - Forecasting, Replenishment, Capacity orchestration, Selection mgmt., Inventory optimization in multi-echelon supply network, Policy Engine)
- Building products and capabilities at scale for fast growing Fresh (grocery, low shelflife SKUs) business
- Defining product success metrics, building hypothesis, designing & conducting POC before building features for scale.
- Benchmark current products & SCM processes with best in class across the world and bring step function change
- Collaborating with other product managers across functions to deliver seamless experience to end customers, with sharper focus on faster and quality outcomes.
Basic Qualifications
Product management experience, especially highly analytical data-heavy products building from scratch. Should be comfortable in doing basic data analysis. Ability to communicate and partner effectively across teams to launch complex initiatives Go-getter with the ability to filter out noise, simplify problems, quantify the impact and prioritize ruthlessly across multiple products. Very good supply chain and inventory management domain understanding.
- Bachelor's degree in Computer Science, Engineering, or equivalent experience.
- 10+ years of experience in SCM product management, including developing, delivering, and executing on a strong product vision.
- Experience working on high impact features, programs in inventory, supply and demand management.
- Analytical thinker who works well in a global, fast-paced, data-driven, cross-functional, and highly ambiguous entrepreneurial culture.
- Bias for action and willingness to get your hands dirty to get the job done.
- Sound business judgment and proven ability to effectively communicate and influence others, including executive-level reviews.
- Ability to think strategically and at the same time stay on top of tactical execution.
Preferred Qualifications:
- Experience in e-commerce, startup companies, retail/FMCG companies
- Master’s degree in supply chain management or MBA – Master’s in business administration or equivalent
- Exposure to R / Python
Recruitment Process and Others:
Recruitment Process
- Application Review - 1st Interview - Virtual Onsite Interviews - Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Privacy Notice
Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
