About UNNI (by Gangnam Unni)
UNNI is the global version of Gangnam Unni, Korea's No.1 aesthetic medical platform. With 9.3 million users, Gangnam Unni (UNNI) connects patients with trusted clinics and hospitals for plastic surgery, dermatology, and other aesthetic procedures. In November 2024, UNNI launched its Thai-language app, enabling Thai users to explore Korean clinics in their native language. We are now ready for the next step: building a thriving ecosystem of trusted Thai clinics on our platform.
📰 Press release:
Introducing the squad (team) you will join
- Thailand Squad drives UNNI's expansion in the Thai domestic market — one of Southeast Asia's most active medical aesthetics markets.
- We are building the foundational operations that will keep our platform trusted, safe, and high-quality as we onboard Thai clinics and welcome Thai users.
- This is a founding team role. You'll work closely with the Thailand team and Seoul HQ — drawing on the operational know-how HQ has built across Korea and Japan, and adapting it to the Thai market — with high ownership from day one and a clear path to grow as the team scales.
What You’ll Do
- Build UNNI Thailand's operating system: starting from the operational know-how HQ has accumulated in Korea and Japan, you'll localize and design the systems that fit the Thai market — and own how we run here for years to come
- Take on new operational challenges as they emerge — and see them through. In an early-stage operation, work appears on many fronts at once; you'll stay on top of each one, resolve open issues, and bring order to the things you've set in motion
- Serve as the primary operational contact for clinic partners — handling CS escalations, settlement and billing inquiries, and ongoing partner support
- Monitor in-app content (reviews, clinic profiles, treatment information) to ensure quality and compliance with platform guidelines
- Review and approve clinic-uploaded promotional events against internal guidelines (pricing accuracy, image quality, claim verification)
- Collaborate closely with HQ and cross-functional teams (BD, Product, Finance) across Bangkok and Seoul — many early tasks involve localizing and operationalizing HQ's processes for Thailand
Minimum Qualifications
- 0–3 years of work experience (recent graduates welcome)
- Detail-oriented and rigorous — you catch the typo, the wrong price, the off-brand image
- Comfortable operating in gray zones; when you face a task for the first time, you find the structure in it and build the processes and standards so the next person can execute at the same level
- Able to run multiple workstreams at once while keeping each one organized — tracking progress and open issues systematically, and carrying every task through to the finish
- Fluent in Thai and capable of smooth communication in English
Preferred Qualifications
- Internship or short-term experience in operations, customer support, or partner management — especially in aesthetic, medical, beauty, tech, or platform businesses
- Experience in a start-up company or cross-cultural team environment
- Korean language proficiency is a plus
- Familiarity with operational tools (Notion, Slack, Google Workspace, Channel Talk, or similar)
Why Join Us
- Work at the intersection of beauty, healthcare, and technology
- Help shape the aesthetic healthcare landscape in Thailand from its foundation
- Be part of an ambitious, fast-growing global team backed by the top aesthetic medical platform in Korea & Japan
- Build the operational playbook for a market entry — your decisions will define how UNNI Thailand runs for years to come
Recruitment Process
Document Application → Job Interview (Online/Offline) → Collaboration Interview (Online) → Reference Check → Final Offer
Work Policies
- Location: Bangkok, Thailand (with occasional business trips to Seoul)
- Working hours: 10 AM - 7 PM KST (adjustable based on individual and team circumstances)
- Probation period: 3 months (no differences in salary or support programs)
About Team UNNI
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