Manager, Technical Program Management

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

The GTM Experience, Transformations & Tools team is the connective tissue between Samsara's Global Sales organization and the systems, processes, and policies that enable it to scale. As Manager, you'll lead a team of program and technical program managers who own the end-to-end delivery of the changes that make our Sales motion faster, cleaner, and more predictable. This work spans new CPQ capabilities and CLM workflows, redesigned quote-to-cash policies, and the operating cadences that keep a global Sales organization aligned. You'll partner closely with Sales leadership, Business Technology, Finance, Legal, and Product to set the roadmap, prioritize ruthlessly, and ship work that both customers and reps can feel.

This is a player-coach role. You'll coach a team, raise the bar on craft (intake, scoping, requirements, UAT, change management), and personally run the most complex, cross-functional initiatives.

This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.  

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• Build and lead a high-performing team: Hire, coach, and develop a team of program and technical program managers across the technical-delivery, process-design, and strategy spectrum.
• Own the integrated Revenue Operations roadmap: Intake, prioritize, and sequence work across systems delivery – Salesforce, CPQ, CLM, Billing, Forecasting, and Renewals.
• Translate strategy into programs: Partner with Sales and cross-functional leaders to scope problems, build the business case, define success metrics, and lead delivery from kickoff through adoption.
• Run the end-to-end delivery lifecycle: Lead complex system enhancements through requirements gathering, solution design with the Salesforce Systems team, UAT, enablement, change management, and post-launch measurement.
• Drive change management: Own change management for process and system improvements within the Sales organization – ensuring teams are prepared, supported, and equipped with the resources and enablement they need to adopt new ways of working.
• Develop the operating model: Define how Revenue Operations sees itself – instrument program health (first-pass yield, approval SLAs, quoting success rates, automation coverage, on-time delivery), publish it, and use it to drive decisions.
• Lead complex, ambiguous initiatives: Structure problems tied to corporate strategy and long-term goals, mobilize the right cross-functional team, and bring each initiative to a clear decision.
• Manage risk and communicate crisply: Identify dependencies, risks, and blockers early; develop mitigation strategies; and communicate program status to leadership through AVP+.
• Deliver impactful reporting and results: Measure project outcomes, report out on the impact delivered, and drive continuous-improvement processes to achieve and maintain operational excellence.
• Champion AI-forward ways of working: Apply AI tooling to accelerate intake, requirements, documentation, and analysis, and embed responsible-AI practices in how the team ships.
• Champion, role model, and embed Samsara’s cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team – as we scale globally and across new offices.

Minimum requirements for the role:

• 6+ years in Business Systems, Revenue Operations, or TPM, preferably within high-growth B2B SaaS; includes at least 2-3 years of formal people management
• Bachelor’s degree or higher; academic background in Computer Science, Engineering, Economics, Finance, or Business is a significant advantage
• Demonstrated success leading the end-to-end delivery lifecycle for Sales tech stack improvements: from intake and scoping to UAT, enablement, and change management
• Technical expertise in Salesforce.com and Salesforce CPQ, specifically product configuration, pricing logic, quote templates, and discount approval workflows
• Functional understanding of the integrated Lead-to-Cash ecosystem, including CLM, Billing, Forecasting, and Renewals processes
• Ability to steer organizational change by leading complex, cross-functional programs in matrixed environments, ensuring successful adoption through rigorous change management
• Analytical mindset with a focus on program health metrics like first-pass yield, quoting success rates, automation coverage, and approval SLAs
• Strong communication skills, capable of translating between Systems and Sales audiences while operating effectively with AVP+ leadership
• Proven ability to structure ambiguous strategic problems and develop compelling business cases for change with senior stakeholders

An ideal candidate also has:

• Experience as a Salesforce administrator or hands-on Salesforce/CPQ build experience.
• PMP certification and/or Agile/Scrum certification; familiarity with Product Management and Six Sigma practices.
• An MBA or equivalent advanced degree.
• Experience with B2B hardware and SaaS products.
• Experience integrating AI tools (e.g., for requirements drafting, test-case generation, documentation, and analysis) to drive measurable efficiency and quality improvements, with a demonstrated point of view on responsible-AI practices (risk assessment, bias mitigation, quality reviews).
• Experience leading or contributing to operating-model design, capacity planning, and roadmap-prioritization frameworks.
• Experience supporting a global Sales organization across multiple regions and time zones.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.

Annual Base Salary

$102,042.50—$137,200 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.