Uber Freight에서 전략적 고객 성공 파트너(Lead)를 채용합니다. 주요 고객사 현장에 상주하며 운송 네트워크 최적화와 고객사 경영진 관계 관리를 총괄합니다. 4년 이상의 B2B 엔터프라이즈 계정 관리 경험과 뛰어난 데이터 분석 역량 및 커뮤니케이션 능력이 필수입니다. 물류 및 공급망 분야의 전문성을 갖춘 분들의 많은 지원 바랍니다.
No immigration sponsorship or transfer available for this role.
The Lead Strategic Customer Success Partner (Client Engagement Manager) is a senior, onsite embedded role based in Charlotte, NC supporting a key enterprise manufacturing customer.
In this role, you will serve as the primary Uber Freight representative onsite, responsible for driving transportation network performance, strengthening executive-level relationships, and leading long-term account strategy.
You will operate at the intersection of strategy and execution, partnering directly with customer leadership while coordinating across internal Uber Freight teams to deliver service excellence, cost optimization, and continuous improvement across a complex transportation network.
This role sits within Uber Freight’s Strategic Customer Success organization and requires strong autonomy, executive presence, and the ability to operate effectively in a fast-paced, embedded customer environment.
You will collaborate closely with both customer stakeholders and internal teams across operations, analytics, and carrier management to ensure alignment, resolve issues, and execute against shared priorities.
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
