On에서 서울 현대백화점 매장 운영을 이끌 Lead Store Advisor를 채용합니다. 2년 이상의 리테일 경력과 뛰어난 고객 서비스 역량이 필수입니다. 매장 운영, 재고 관리, 비주얼 머천다이징을 총괄하며 팀을 코칭하고 브랜드 가치를 전파하는 역할을 수행합니다. 스포츠 및 패션 산업 경험자를 우대하며, 역동적인 환경에서 성장하고자 하는 분을 찾습니다.
Seoul
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team and assist in the successful launch and ongoing operations of On’s first store in Korea.
As a Lead Store Advisor, your passion for delivering exceptional customer service in a fast-paced environment while maintaining a positive work environment for our team will be a core part of driving On’s Direct-to-Consumer (DTC) approach. On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement.
Continuously lead and communicate through On's values and brand philosophy in team and customer interactions
Foundational cash handling expectations and standardized operating procedures – example; responsible for all cash transactions and opening and closing of tills, point of sale systems etc.
Opening and closing store procedures and ensuring loss and prevention standards are followed
Maintain in-depth knowledge of technical product information and stay up to date with On’s global activities and projects (e.g. sustainability efforts, athlete stories)
Coach the team to ensure excellent standard of all technical product knowledge
Contribute and streamline feedback to continuously improve store processes, customer engagement and team happiness in line with our company culture of radical candor
Maintain the visual standards in the store to deliver a premium experience and optimize sell through strategy
Lead and maintain exceptional stock room strategy and inventory management standards
Create an inclusive workplace culture by treating all employees and customers with respect.
The Pillars: You will oversee a designated store area, of the following (Back of House, Visual Merchandising, Product, Community, or People), driving strategy implementation, monitoring execution and fostering team engagement to ensure success in the focus area.
2+ years of experience within a consumer-facing or retail work environment, preferably in a supervisory role
Background in the Running, Fashion or Sports Industry is preferred, but not a must
Strong communication, hospitality, and interpersonal skills
Ability to take initiative, learn quickly, and work both independently and as part of a team
Eye for maintaining outstanding store condition and visual merchandising standards
Experience with Microsoft Dynamics and / or other ERP (Enterprise Resource Planning system) is preferred, but not required.
Entrepreneurial spirit who expects the unexpected
Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching.
As you might expect from a young consumer brand, the DTC Retail team at On is a fast-paced place to be. Together with your store team and leadership as well as the global team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis. This team will work out of our brand new Seoul locations.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Create a Job Alert
Interested in building your career at On? Get future opportunities sent straight to your email.
indicates a required field
