Rakuten Viki에서 콘텐츠 운영 리드를 채용합니다. 더빙 및 로컬라이제이션 워크플로우를 총괄하며, 7~9년 이상의 OTT 또는 미디어 운영 경력이 필수입니다. 외부 파트너 관리와 예산 운영 능력이 요구되며, 영어와 한국어에 능통해야 합니다. 전략적 리더십과 실무 실행력을 모두 갖춘 인재를 찾습니다.
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Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 150 languages. Headquartered in San Mateo, California, we also have offices in Singapore, Seoul, and Shanghai, ensuring a strong global presence and a deep connection to the heart of Asian entertainment. Our platform is home to a large and loyal community of fans who share a passion for Asian culture and entertainment. Join us in our mission to bridge cultures and connect the world to Asian entertainment. At Rakuten Viki, we offer a chance to be part of a global community that celebrates culture, creativity, and connection.
Based in Korea and reporting to the Director, Content & Subtitle Operations, the Lead owns and executes end-to-end dubbing operational workflows, establishing processes and quality standards while ensuring timely delivery and high-quality availability of dubbed content on the Viki platform.
Lead end-to-end content operations across multiple regions and languages, with a primary focus on dubbing, ensuring timely delivery and high-quality localized viewing experiences.
Establish and continuously improve quality standards, operational guidelines, and success metrics for localization and broader content operations workflows.
Provide strategic oversight of dubbing operations while remaining capable of hands-on execution when required, including coordination with studios and localization partners.
Modernize and scale operations by systematically adopting automation, tooling, and workflow orchestration technologies.
Identify, evaluate, and onboard external vendors and partners (e.g., dubbing studios, localization vendors) to support scalable content operations.
Act as the main point of contact for content operations alignment, escalation, and prioritization, including dubbing-related matters.
Track and manage localization-related operational spend, reporting budget status, risks, and variances.
Collaborate cross-functionally to support seamless content operations across workflows and tools.
Support additional content operations initiatives beyond dubbing as business needs evolve.
7–9+ years of experience in OTT, media, broadcast, or streaming operations, with substantial experience in localization, dubbing, or audio post-production workflows.
Proven experience leading operational functions or projects, with ownership of delivery outcomes and performance metrics.
Strong understanding of OTT content delivery pipelines, media formats, audio specifications, and localization requirements.
Demonstrated experience managing external vendors and cross-functional internal stakeholders at a strategic level.
Experience managing budgets, forecasting costs, and reporting operational performance.
Ability to balance strategic oversight with hands-on operational execution when necessary.
Solid understanding of OTT content delivery pipelines and localization processes, with the ability to own delivery outcomes.
Fluent in English and Korean.
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