Cognition에서 사내 IT 인프라를 관리할 IT 엔지니어를 채용합니다. 3년 이상의 IT 지원 경력과 Okta 및 MDM 솔루션 운영 능력이 필수입니다. 샌프란시스코 또는 뉴욕 사무실로 주 5일 출근하며, 사내 생산성 향상을 위한 자동화 워크플로우 구축 및 보안 관리를 담당합니다. 기술적 문제 해결 능력과 협업 역량을 갖춘 분을 찾습니다.
We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals.
Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.
Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us.
We're seeking an onsite IT Specialist to manage our technology infrastructure and support our growing team. You'll be the point person for identity and access management, endpoint management, and end-user support in a collaborative environment that values agency and results.
This role is required to be in-person, working 5 days a week from our San Francisco or New York office. We value teamwork and in-person collaboration.
User Productivity: Implement and manage software and services that enhance productivity for both our engineering and GTM teams
Technical Support: Provide timely resolution to internal IT issues including device troubleshooting and conferencing systems
Process Automation: Develop and implement automated workflows to reduce manual tasks and improve efficiency
System Administration: Manage Okta instances, MDM software, and various SaaS platforms including Google Workspace, Microsoft Office 365, Slack, and Zoom
Device Management: Order, configure, deploy, and maintain laptops and other hardware for employees across all offices
Security & Compliance: Implement and maintain end-user security best practices across all IT systems
Documentation & Inventory: Create clear documentation and manage IT assets and licenses
3+ years in a technical IT support role
Bachelor's degree in Computer Science, Information Technology, or equivalent experience
Experience with Okta administration and Okta Workflows automation
Proficiency in Kandji, JAMF, Intune or similar MDM solutions for device management and security
Experience administering collaboration tools (Zoom, Teams, Slack)
Strong knowledge of Google Workspace and Microsoft Office 365 administration
Solid understanding of networking concepts (TCP/IP, DNS, DHCP)
Excellent problem-solving abilities and organizational skills
Experience supporting both local and remote staff
Okta Certified Professional or Administrator certification
Experience with office network troubleshooting (Cisco Meraki wifi, cabling)
Python programming or scripting skills, experience with API integrations
Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.
