As an Expert Advisor, you will be an ambassador of the Brand, with a dedicated focus on the Home & Lifestyle category (Louis Vuitton Interior Design collection). You will ensure that every Client is treated according to the Louis Vuitton promise, delivering an elevated and personalized Client experience.
You will act as the voice of the Home Design category within the store, leveraging your expertise to guide Clients, inspire the team, and actively contribute to the development of the business. You will drive and facilitate the growth of the category combining individual sales performance and strong partnerships across the network.
Responsibilities
Be an Exceptional Client Advisor
- Provide expert-level advice on Home & Lifestyle, including design, inspiration, and technical aspects
- Assess Clients’ lifestyle and home environment to recommend tailored interior solutions
- Build and develop long-term relationships with high-potential Clients through strong clienteling
- Support team members in handling Clients requiring advanced product or design expertise
- Be present on the field when needed (e.g. client home visits, delivery follow-up, cross-selling opportunities)
Drive Sales & Develop the Category
- Achieve individual sales and actively contribute to the category performance
- Lead and close sales for Home & Lifestyle, including high-value and bespoke projects
- Actively identify business opportunities and drive upselling and cross-category selling
- Facilitate team appointments and support conversion of existing client opportunities
- Participate in key Maison activations such as Savoir Rêver and Salone del Mobile
Act as Category Expert & Internal Partner
- Be the point of reference for Home & Lifestyle within the store, sharing knowledge and passion
- Partner with the Learning Manager / Field Coach to deliver training on product knowledge and selling skills
- Support the team in elevating their understanding of the Home Design universe
- Collaborate with Merchandising and VM to ensure optimal display and storytelling of the category Provide feedback on product performance, client insights, and market trends
Demonstrate Ownership for the Home & Lifestyle Category
- Act as a role model, demonstrating strong ownership of the category and business mindset
- Maintain deep knowledge of the category, competitors, and industry trends (interior design)
- Contribute to buying discussions and category development when relevant
- Ensure effective use of digital tools and promote adoption within the team
Profile
Background in Interior Design or related field (degree or equivalent experience) Strong understanding of design, materials, and spatial aesthetics Fluent in Korean and English (Chinese or other languages are a plus) Strong communication skills with a proactive and commercial mindset Ability to balance creativity with business priorities Knowledge of design/rendering tools is a plus Mobility and willingness to travel across Korea and North Asia
