Head of Strategic Partnerships & AI Ecosystem Sales • San Mateo, California, United States
영업정규직리드 · 10년 이상
Delight.ai(구 센드버드)에서 전략적 파트너십 및 AI 생태계 영업 총괄을 모집합니다. AWS 공동 판매 및 GenAI 플랫폼 얼라이언스 구축 경험이 필수이며, 파트너십을 통해 측정 가능한 매출 성장을 견인할 리더를 찾습니다. AI 도구를 활용한 파트너십 운영 자동화와 확장 가능한 생태계 전략 수립이 핵심 역량입니다.
The AI ecosystem is being redrawn in real time. The person who wins this role won't just watch it happen. They'll be the one shaping where Delight.ai sits inside it.
Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.
We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.
We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.
We had a choice: protect what we built, or reinvent ourselves.
We chose reinvention.
In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.
The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.
Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.
The AI platform wars are being fought at the ecosystem layer. OpenAI, Anthropic, Google, and AWS are competing to become the default infrastructure for enterprise AI, and the companies that secure the right positions inside those ecosystems now will compound that advantage for years. Delight.ai is already in the race. We need someone to make sure we're winning it.
This isn't merely a role for someone who manages relationships. It's for someone who builds leverage, moves fast with AI tools to operationalize partnership motions, and treats ecosystem positioning the way a product leader treats roadmap.
Own Delight.ai's full ISV and hyperscaler ecosystem strategy, from AWS co-sell execution to GenAI platform alliances with OpenAI, Anthropic, and Google. Build the commercial engine that makes partnerships a measurable, compounding revenue driver. This role is built for someone who moves fast, uses AI to do the work of a full team, and treats every partnership as a distribution play.
We take care of the people who build the future. Here's some of what you can expect when you join Sendbird.
For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $300,000 - $340,000 OTE . This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions, including, but not limited to, location, skill sets, experience and training, licensure and certifications, and other business and organizational needs, which may cause your specific offer to vary from the amount listed above.
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.
There is no such thing as a perfect candidate, and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities, and encourage you to apply if this role excites you.
We spent ten years building the infrastructure the world's best apps run their conversations on. Now we're moving up the stack into AI, memory, and outcomes that actually matter to customers. Real scale, real data, and a strategic bet that hasn't been fully priced in yet. If you want to own something that matters, this is the place.
Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.