Forward Deployed Product Manager

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

You'll join as a founding member of Glean's forward deployed team and operate with the autonomy and accountability of a founder. Your job is to discover and build Glean's next generation of product surfaces, working directly with the C-suite of the world's most influential companies and with Glean's own executive team.

Glean is a fully horizontal AI platform - and that scope is what makes this role unique. You won't be configuring existing products or optimizing within defined constraints. You'll identify the biggest unsolved business problems at our most strategic customers, build entirely new products to solve them, and in doing so shape what Glean becomes. The best of what you build ships to every Glean customer in the world. You get founder-level ownership with Glean's resources, relationships, and scale behind you.

You will:

• Discover and build Glean's next product surfaces: Your primary job is 0-to-1 product creation. You'll identify where Glean's platform can be extended to solve problems no product currently solves, design the solution, and ship it - working in a pod with forward deployed engineers to move from ambiguous customer problem to product in production.
• Lead deep opportunity discovery: Before you design anything, you go deep on the business. What's structurally broken? What does the leadership team actually lose sleep over? Where is the biggest concentration of unsolved value? You'll form a strong point of view before you ever open a design tool, and pressure-test it directly with the executives who have to live with the outcome
• Trusted C-suite Advisor: You'll earn trust at the highest levels of your customer organizations - not as a vendor, but as the person who understands their business well enough to build for it. You'll set the product vision for what Glean can become inside their organization and be accountable for whether it gets there.
• Scale what works: Once something works, you'll make it repeatable - contributing to playbooks and helping the broader team build on what you've learned.

About you:

• You think like a founder. When you walk into a customer, you're not looking for a use case to fit an existing solution - you're diagnosing the business, forming a hypothesis about where the real value is, and figuring out what needs to exist that doesn't yet. You're as comfortable in a strategic discussion with a CEO as you are iterating on a build with an engineer. You've shipped actual products that real people use, that drove real outcomes - and you want to do it at a higher level of ambition.
• 0-to-1 product track record: You've built products from scratch that others have used. You can point to something that didn't exist before you showed up.
• Deep technical fluency: You can shape the product vision and architectures, work directly with engineers on building & implementation, and make credible design decisions. You've shipped AI-powered solutions in the real world, not just designed them.
• Business acumen: You lead discovery with a point of view, not a list of questions. You can identify where there is opportunity in a business and connect that to a product hypothesis quickly.
• Executive credibility: You've built real trust with senior stakeholders by being right about important things and delivering on what you committed to.
• Product taste: You design products people actually want to use. You think about the end user's experience with the same rigor you bring to the underlying architecture.
• Comfort with ambiguity: You define the problem as often as you solve it, and you're energized by that.
• Nice to have: Experience as a founder, a top-tier consulting firm or in product at a high-growth technology company.A technical degree in CS, engineering, math, or a related field.Deep familiarity with LLMs, retrieval systems, and evaluation frameworks.Experience driving technology adoption inside large enterprises.

Location:

• This role is hybrid (4 days a week in our NYC office)
• This role will require travel 25-50% of the time

Compensation & Benefits:

The standard compensation range for this position is $170,000-$280,000 annually plus equity. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.

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