델 테크놀로지스에서 소비자 PC 포트폴리오의 경험 전략(Experience Strategy)을 총괄할 리드를 모집합니다. UX 및 제품 전략 분야에서 5~12년 이상의 경력이 필수이며, 소비자 인사이트를 비즈니스 성과로 연결하는 능력이 중요합니다. 데이터 기반의 의사결정과 유관 부서와의 긴밀한 협업을 통해 제품 방향성을 주도하게 됩니다.
Everything we do, we do with our customers front of mind. Our User Interface (UI) Engineering team leads the design and evaluation of technologies that make our innovative, game-changing products as easy to use as possible. We apply a user-centered, iterative design process to deliver usable interface designs across hardware and software products. We collect and make good use of a broad range of data and employ human factors engineering principles to identify and resolve usability problems and gain insights that influence product design and development.
As an Experience Strategy Lead - Consumer, you will define and drive end-to-end experience strategy across our consumer PC portfolio. You'll build a clear, data-informed view of our consumers, connecting their needs, business priorities, and technical realities into direction the whole organization can rally behind. This is a senior, deeply collaborative role where you will partner across product, design, engineering, and marketing to shape what we build, in what order, and why.
Join us to do the best work of your career and make a profound social impact as an Experience Strategy Lead - Consumer on our Experience Design Group team in Austin, Texas.
Define and lead experience strategy across the consumer portfolio, connecting consumer needs, business priorities, and technical considerations into one clear direction
Build and maintain a unified, data-informed view of consumers and usage behaviors, translating insight into clear product and business implications that partner teams can act on
Partner with product, planning, engineering, design, and marketing to co-create priorities, drive execution, and bring senior stakeholders to a shared point of view
Deliver against complex commitments at a consistently high level of quality, negotiating trade-offs across scope, schedule, cost, and quality to maximize overall consumer experience value
Mentor and coach team members, leading by example and encouraging end-to-end thinking in their daily work
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
12+ years of professional experience; Bachelor's degree with 10+ years; or Master's degree with 8+ years; or PhD with 5+ years; or equivalent experience in UX, experience design, design strategy, product strategy, or research
Deep understanding of the consumer PC landscape — buyer motivations, usage patterns, competitive dynamics, and the interplay between hardware, software, accessories, and services
Proven ability to link consumer insight to product and business outcomes, and to build cross-functional partnerships that get to shared decisions
Excellent communication skills, including making complex ideas clear and compelling for executive audiences
Fluency applying data and emerging tools (including AI) to inform and accelerate decisions
A portfolio or case studies showing strategy work that changed product direction within consumer technology
Familiarity with consumer retail channels, out-of-box experience design, or subscription/service attach models
Dell is committed to fair and equitable compensation practices. The salary range for this position is $171,000 to $235,400.
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
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