Engineering Manager, SRE/DevOps - Platform Reliability Engineering Group, Cloud Services Department (CLSD)
데브옵스 엔지니어정규직
라쿠텐은 SRE/DevOps 팀을 이끌 Engineering Manager를 채용합니다. 클라우드 인프라 및 플랫폼 엔지니어링 분야에서 3년 이상의 관리 경험이 필수입니다. 팀의 기술적 성장과 시스템 신뢰성 확보를 주도하며, 비즈니스 수준의 영어 능력이 요구됩니다. 대규모 플랫폼 운영 경험자를 우대합니다.
The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.
Within TPD, the Cloud Platform Supervisory Department (CPSD) develops and manages Rakuten's state-of-the-art cloud platform, empowering global scalability and accelerating innovation across its diverse business units.
The Cloud Services Department (CLSD) at Rakuten Group provides high-quality cloud infrastructure and platform services to application developers across Rakuten. Our mission is to enable secure, scalable, and efficient digital innovation. We deliver key domain services, including compute, storage, core infrastructure components, databases, container platform, observability, and gateway solutions, empowering Rakuten application teams to focus on their core business objectives.
We are scaling our infrastructure and reliability capabilities, and we are continuously growing our platform engineering organization. To support our mission as the Cloud Services Department, we are looking for engineering management talent who can lead teams responsible for the reliability, scalability, and operational excellence of our production systems
As an Engineering Manager for SRE/DevOps, you will play a critical role in our organization, providing leadership and strategic direction to one of our platform engineering groups. You will be accountable for your team's ability to deliver reliable, scalable infrastructure and tooling, and for the operational health of the services they own. We are looking for someone with expertise in growing the careers of SRE and DevOps engineers through mentorship and technical guidance, hands-on experience owning production reliability, and a passion for engineering quality, automation, and operational maturity.
Lead and coach your SRE/DevOps team to deliver high-quality infrastructure, tooling, and automation that align with organizational reliability and scalability goals, while upholding sound software engineering and operational practices
Drive a culture of reliability, including SLO/SLA ownership, incident management, post-mortem culture, and continuous improvement of system observability and resilience
Grow and guide your engineers on their career paths — from junior SREs to senior platform engineers — serving as their primary source of mentorship and technical direction
Partner with software engineering teams, architects, and product leaders to promote a shared ownership model of production reliability across the organization
Maintain a clear mid- and long-term technical vision for platform infrastructure, developer experience, and operational capabilities
Experience coaching and guiding 5–10 engineers across 1–2 SRE or platform/DevOps teams
More than 3 years of engineering management experience, with a background in SRE, platform engineering, or DevOps
Hands-on experience with cloud infrastructure (AWS, GCP, or Azure), CI/CD pipelines, container orchestration (Kubernetes), and observability tooling
Familiarity with reliability engineering concepts: SLOs, error budgets, incident response, and chaos engineering
Experience managing large-scale platforms (API Gateways, service meshes, or internal developer platforms) is a strong bonus
Proficiency in English, with a business level of understanding (TOEIC Score 800 above or possess equivalent abilities).
Japanese proficiency is a bonus but not mandatory.
#engineer #technologymanagement #technologyplatformdiv
English (総合 - 3 - 上級)