e-Boutique Manager - Kérastase

Permanent

Victoria

Melbourne (Victoria)

Digital Marketing

Full - Time

12-May-2026

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As the e-Boutique Manager for Kérastase, you will join our Professional Products team and be at the heart of our digital success. You will be responsible for driving our D2C revenue ambitions by owning the brand website’s performance, from strategic planning to daily operations, ensuring a seamless and premium experience for our customers.

• Strategic Growth & Planning: Design and execute the D2C strategy, build the promotional calendar, and identify new growth opportunities through conversion rate optimization and A/B testing frameworks.
• Website & Operations Management: Oversee the day-to-day functionality of the website, including online merchandising, user experience, and stock forecasting to ensure operational excellence.
• Performance & Analytics: Manage, analyze, and report on key e-commerce KPIs such as conversion rate and bounce rate, translating data into actionable insights to drive performance.
• Collaboration & Partnership: Work closely with internal teams, local agencies, and global counterparts to implement best practices across search, content, and ratings and reviews, ensuring our digital presence is best-in-class.

We Are Looking For

We are looking for a commercially savvy digital leader with a strong analytical mindset and a keen eye for detail. You are a natural collaborator who can influence stakeholders and articulate a clear vision for growth. You thrive in a dynamic environment and are driven to lead strategic initiatives that deliver on our brand's ambitions.

• E-commerce Expertise: Deep understanding of managing online websites and driving D2C growth in a fast-paced environment.
• Strategic Vision: Ability to develop and execute long-term e-commerce strategies that align with brand objectives.
• Analytical Acumen: Strong capability to analyze performance data, identify trends, and make data-driven decisions to optimize the user journey.
• Stakeholder Management: Proven experience in working collaboratively with cross-functional teams and external partners to achieve shared goals.
• Commercial Drive: A results-oriented approach focused on meeting sales forecasts and maximizing revenue through strategic online activations.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are. We are the cutting edge.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

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