Customer Support Specialist III - Account Support Operations - Shared Services - Monterrey
운영정규직미드 · 경력 무관
Uber Freight에서 물류 운영 및 고객 지원을 담당할 전문가를 찾습니다. 물류 및 운송 업계에서의 실무 경험이 필수이며, 영어 커뮤니케이션 능력이 매우 중요합니다. 이슈 해결을 위해 적극적으로 전화를 활용하는 Call First 마인드셋을 갖춘 분을 우대합니다. 팀과 협력하여 화물 운송을 효율적으로 관리하고 고객 만족도를 높이는 핵심 역할을 수행하게 됩니다.
Individuals in this role are logistics experts and serve as the frontline for resolving customer and carrier issues, playing a critical role in maintaining service quality and customer satisfaction.We are looking for professionals who are proactive problem-solvers, comfortable working directly with both carriers and customers, and who demonstrate a strong “Call First” mentality. If you enjoy communicating with people, taking ownership of issues, and resolving challenges efficiently and effectively, we’d love to hear from you.
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.