Customer Success Manager, Aviation Robotics
고객 성공정규직— · 경력 무관—
Customer SuccessProgram ManagementTechnical DocumentationHardware DeploymentField Execution
Dexterity에서 항공 로봇 공학 분야의 고객 성공 매니저를 채용합니다. 본 직무는 단순 소프트웨어 관리가 아닌 하드웨어 배포 및 현장 실행 중심의 역할입니다. 엔지니어링 및 제품 팀과 협력하여 프로그램 일정 관리와 고객 커뮤니케이션을 담당하며, 기술적 내용을 명확한 계획으로 변환하는 능력이 필수입니다.
At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven and hardware-agnostic and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?
Dexterity is one of the fastest-growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
⚠️ This role focuses on hardware deployment and field execution and is not a traditional SaaS Customer Success or software implementation position.
We are seeking a Customer Success Manager, Aviation Robotics to support the execution, documentation, and customer delivery of robotics programs within the aviation domain in this role, you will be customer-facing and manage customers’ expectations. You will partner closely with engineering, product, and GTM to manage program timelines, documentation, and deployment activities. You will help translate technical work into clear program plans and customer updates while ensuring alignment with internal standards and customer requirements.