Customer Hero (정착지원금 50만원)

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default html{line-height:1.15;-webkit-text-size-adjust:100%;}default body{margin:0;}default main{display:block;}default h1{font-size:2em;margin:0.67em 0;}default hr{box-sizing:content-box;height:0;overflow:visible;}default pre{font-family:monospace,monospace;font-size:1em;}default a{background-color:transparent;}default abbr[title]{border-bottom:none;-webkit-text-decoration:underline;text-decoration:underline;-webkit-text-decoration:underline dotted;text-decoration:underline dotted;}default b,default strong{font-weight:bolder;}default code,default kbd,default samp{font-family:monospace,monospace;font-size:1em;}default small{font-size:80%;}default sub,default sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline;}default sub{bottom:-0.25em;}default sup{top:-0.5em;}default img{border-style:none;}default button,default input,default optgroup,default select,default textarea{font-family:inherit;font-size:100%;line-height:1.15;margin:0;}default button,default input{overflow:visible;}default button,default select{text-transform:none;}default button,default [type="button"],default [type="reset"],default [type="submit"]{-webkit-appearance:button;}default button::-moz-focus-inner,default [type="button"]::-moz-focus-inner,default [type="reset"]::-moz-focus-inner,default [type="submit"]::-moz-focus-inner{border-style:none;padding:0;}default button:-moz-focusring,default [type="button"]:-moz-focusring,default [type="reset"]:-moz-focusring,default [type="submit"]:-moz-focusring{outline:1px dotted ButtonText;}default fieldset{padding:0.35em 0.75em 0.625em;}default legend{box-sizing:border-box;color:inherit;display:table;max-width:100%;padding:0;white-space:normal;}default progress{vertical-align:baseline;}default textarea{overflow:auto;}default [type="checkbox"],default [type="radio"]{box-sizing:border-box;padding:0;}default [type="number"]::-webkit-inner-spin-button,default [type="number"]::-webkit-outer-spin-button{height:auto;}default [type="search"]{-webkit-appearance:textfield;outline-offset:-2px;}default [type="search"]::-webkit-search-decoration{-webkit-appearance:none;}default::-webkit-file-upload-button{-webkit-appearance:button;font:inherit;}default details{display:block;}default summary{display:-webkit-box;display:-webkit-list-item;display:-ms-list-itembox;display:list-item;}default template{display:none;}default [hidden]{display:none;}body{background-color:var(--adaptiveBackground);}

• 계열사 소개

계열사 소개

.css-10dorpv:hover{color:inherit;}- 합류 여정 .css-10dorpv:hover{color:inherit;}- 팀 문화 .css-10dorpv:hover{color:inherit;}- 아티클 .css-10dorpv:hover{color:inherit;}- 자주 묻는 질문 .css-fure5a{color:#f9fafb!important;background-color:#3182f6!important;}- 전체 공고

.css-1y5wm4d{width:100%;}@media (min-width: 721px){.css-1y5wm4d{height:60px;}}@media (max-width: 720px){.css-1y5wm4d{height:60px;}}

.css-1uiai01{min-height:100vh;}

.css-1vc9nn6{position:fixed;top:0;left:0;z-index:101;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;width:100%;height:100%;}

.css-1aimt3l{opacity:1;-webkit-transition:0.2s ease-in-out all;transition:0.2s ease-in-out all;}

.css-1w485v5{position:fixed;z-index:4;bottom:40px;right:40px;}@media (max-width: 720px){.css-1w485v5{bottom:20px;right:20px;}}

.css-1uge5ns{position:relative;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;max-width:100px;}

.css-15vhjql{text-align:center;font-weight:600;font-size:15px;line-height:21px;color:#6b7684;white-space:pre-line;background-color:transparent;}@media screen and (min-width: 641px) and (max-width: 1024px){.css-15vhjql{font-size:12px;background-color:#ffffff;border-radius:var(--radius-m);box-shadow:var(--shadow-s);line-height:1.5;padding:var(--padding-s-vertical) var(--padding-s-horizontal);margin-bottom:6px;}}@media screen and (max-width: 640px){.css-15vhjql{font-size:12px;background-color:#ffffff;border-radius:var(--radius-m);box-shadow:var(--shadow-s);line-height:1.5;padding:var(--padding-s-vertical) var(--padding-s-horizontal);margin-bottom:6px;}}

채용팀에 문의하기

.css-1vylu6m{width:80px;height:auto;cursor:pointer;}.css-1vylu6m:hover{-webkit-transition:all 0.3s;transition:all 0.3s;-webkit-transform:scale(1.05);-moz-transform:scale(1.05);-ms-transform:scale(1.05);transform:scale(1.05);}@media screen and (min-width: 641px) and (max-width: 1024px){.css-1vylu6m{width:55px;}}@media screen and (max-width: 640px){.css-1vylu6m{width:55px;}}

.css-vo93jm{display:none;position:absolute;top:0;left:0;width:100%;height:100%;}@media (max-width: 720px){.css-vo93jm{position:fixed;background-color:rgba(0,27,55,0.1);z-index:var(--nav-index);}}

.css-1vc9nn6{position:fixed;top:0;left:0;z-index:101;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;width:100%;height:100%;}

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(function(w, d, a){ w.__beusablerumclient__ = { load : function(src){ var b = d.createElement("script"); b.src = src; b.async=true; b.type = "text/javascript"; d.getElementsByTagName("head")[0].appendChild(b); } };w.__beusablerumclient__.load(a); })(window, document, "//rum.beusable.net/script/b200818e183145u958/41c939191b"); window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-SZVZXL60QH'); gtag('config', 'AW-18036859772'); window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-56427355-45'); if (!wcs_add) var wcs_add={}; wcs_add["wa"] = "s_12531fa025b4"; if (!_nasa) var _nasa={}; if(window.wcs){ wcs.inflow(); wcs_do(_nasa);} _linkedin_partner_id = "1354628"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); (function(){var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript";b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s);})(); (function(e,t){var n=e.amplitude||{_q:[],_iq:{}};var r=t.createElement("script") ;r.type="text/javascript" ;r.integrity="sha384-+EO59vL/X7v6VE2s6/F4HxfHlK0nDUVWKVg8K9oUlvffAeeaShVBmbORTC2D3UF+" ;r.crossOrigin="anonymous";r.async=true ;r.src="https://cdn.amplitude.com/libs/amplitude-8.17.0-min.gz.js" ;r.onload=function(){if(!e.amplitude.runQueuedFunctions){ console.log("[Amplitude] Error: could not load SDK")}} ;var i=t.getElementsByTagName("script")[0];i.parentNode.insertBefore(r,i) ;function s(e,t){e.prototype[t]=function(){ this._q.push([t].concat(Array.prototype.slice.call(arguments,0)));return this}} var o=function(){this._q=[];return this} ;var a=["add","append","clearAll","prepend","set","setOnce","unset","preInsert","postInsert","remove"] ;for(var c=0;c<a.length;c++){s(o,a[c])}n.Identify=o;var u=function(){this._q=[] ;return this} ;var l=["setProductId","setQuantity","setPrice","setRevenueType","setEventProperties"] ;for(var p=0;p<l.length;p++){s(u,l[p])}n.Revenue=u ;var d=["init","logEvent","logRevenue","setUserId","setUserProperties","setOptOut","setVersionName","setDomain","setDeviceId","enableTracking","setGlobalUserProperties","identify","clearUserProperties","setGroup","logRevenueV2","regenerateDeviceId","groupIdentify","onInit","logEventWithTimestamp","logEventWithGroups","setSessionId","resetSessionId"] ;function v(e){function t(t){e[t]=function(){ e._q.push([t].concat(Array.prototype.slice.call(arguments,0)))}} for(var n=0;n<d.length;n++){t(d[n])}}v(n);n.getInstance=function(e){ e=(!e||e.length===0?"$default_instance":e).toLowerCase() ;if(!Object.prototype.hasOwnProperty.call(n._iq,e)){n._iq[e]={_q:[]};v(n._iq[e]) }return n._iq[e]};e.amplitude=n})(window,document); amplitude.getInstance().init("15e97d079cd6341acca585049e1cef5d");

{"props":{"pageProps":{"prefetchResult":{"dehydratedState":{"mutations":[],"queries":[{"state":{"data":"@toss-serialized:undefined","dataUpdateCount":1,"dataUpdatedAt":1779463736073,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["@tossteam/iso-resource","@tossteam/initial-color-preference"],"queryHash":"[\"@tossteam/iso-resource\",\"@tossteam/initial-color-preference\"]"},{"state":{"data":"\"Mozilla/5.0 (compatible; HeadsUpBot/0.1; 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Hero (정착지원금 50만원)\",\"isPosterDescription\":false,\"content\":\"\u0026lt;p\u0026gt;#LI-DNI\u0026lt;/p\u0026gt;\",\"internalJobId\":5714818003,\"description\":\"\u003e 📢 아래 전담팀은 정착수당금 50만원을 지급해요. 입사일 및 오피스를 꼭 확인해 주세요.\\n\\n\\n# 0~2년차 Customer Hero를 찾고 있어요\\n- Customer Hero는 전화를 비롯한 다양한 채널을 통해 인입되는 고객님들의 문의 사항을 정확하고 친절하게 해결해요.\\n- 모두가 상담을 더 잘할 수 있도록 공동의 목표를 세우고, 스터디/동료 상담 청취/롤플레잉 등의 여러 활동을 통해 상담 역량을 점차 확대해요.\\n- 고객 상담 경험이 없더라도 고객을 먼저 생각하는 마음, 새로운 것을 배우려는 의지, 그리고 함께 성장하고자 하는 태도를 가장 중요하게 보고 있어요.\\n- 아르바이트나 인턴 활동 등을 통해 대면 또는 비대면으로 고객을 응대해 본 경험이 있다면 좋아요.\\n\\n\\n# 채용 중인 팀을 소개해 드려요\\n\\n# 1️⃣ 토스플랫폼 전담팀 (6/1 입사, 신도림 오피스)\\n- 토스플랫폼 전담팀은 토스 앱 내 모든 서비스와 이벤트에 대한 전반적인 상담을 전담하는 팀이에요.\\n- 토스를 이미 이용 중이거나 이용을 고려 중인 다양한 고객님들과 소통하며, 전화, 채팅, 이메일 등 다양한 채널을 통해 고객 응대를 하고 있어요.\\n- 새롭게 출시되는 서비스나 정책 변화에 관심이 많고, 이를 빠르게 받아들이는 얼리어답터 성향인 분들이라면 잘 맞아요.\\n\\n\\n# 근무 형태는 아래와 같아요\\n\\n# 🚩 토스플랫폼 전담팀\\n- 24시간 365일 고객을 응대하는 팀으로 스케줄 근무 기반으로 운영되어요.\\n- 신규 입사자는 오전 8시부터 자정(24시) 사이에서 스케줄에 따라 근무하며, 오전/오후/주말 근무 일수는 매월 개인별로 달라질 수 있어요.\\n- 야간 및 공휴일 근무 시에는 별도 수당이 지급되며, 휴가는 스케줄 조율 기간 중 사전 공유해 주시면 최대한 반영하고 있어요.\\n\\n\\n\u003e 📢 [Customer Hero 지원 가이드 확인하기](https://tosspublic.notion.site/Customer-Hero-2e6714bbfde780008ed1fa918506157a?source=copy\_link)\\\\n지원 후 동일한 가이드를 이메일로 보내드릴 예정이에요.\\n\\n\\n# 보상 및 복지 혜택\\n\\n- 연간 총 3,300만원 수준의 보상 패키지와 총 50만 원의 정착지원금을 지급해요.\\n\u003e - 연봉 2,800만 원과 연 290만 원의 현금성 복리후생, 그리고 연 240만원 상당의 식대(실비)가 포함되어 있어요.\\n\u003e - 정착지원금을 포함한 고정성 급여는 1개월 차 253만 원, 2·3개월 차 263만 원, 6개월 차 283만 원이에요.\\n\u003e - 6개월 이후에는 월 253만 원이 지급되며, 반기별 조직 및 개인 성과에 따라 최대 350만 원 수준의 인센티브가 별도로 지급돼요.\\n- 추가 복지 혜택은 아래와 같아요.\\n\u003e - 고정성 보상 외에도, 개인 법인 카드를 통해 월 최대 20만 원 한도 내 식대 사용이 가능해요.\\n\u003e - 법정휴가 외 추가 유급휴가 5일을 제공하며, 야근 택시비·주차 지원, 제휴 리조트·콘도 지원, 월 개인 활동비 5만 원 및 팀 활동비, 건강검진비 30만 원 지원, 3년 근속 시 1개월 유급휴가, 업무 장비·교육비 지원, 4대 보험 및 퇴직금 등 다양한 복지 혜택을 제공해요.\\n\\n\\n# 꼭 확인해 주세요\\n- 정착지원금은 입사월 기준으로 해당 기간 (2·3·6개월) 경과 후, 다음 급여 지급일에 정해진 금액 (10만원·10만원·30만원)을 각각 지급해요.\\n- 단, 해당 기간 동안 만근 및 각 지급 시점별 재직 중이어야 지급돼요.\\n- 수습 기간은 6개월이고, 이 기간 동안에도 급여는 동일하게 지급돼요.\\n- 이력서 및 제출 서류에 허위 사실이 발견되거나 근무 이력 중 징계 사항이 확인될 경우 채용이 취소될 수 있어요.\\n- 토스씨엑스 내규에 따라 채용금지자 또는 결격사유 해당자는 채용이 취소 될 수 있어요.\\n- 토스팀 복지와 현금성 복리후생은 회사 경영 사정에 따라 달라질 수 있어요.\\n- 인센티브 내용은 반기 단위로 변경되며, 조직 목표 및 개인 성과에 따라 지급 내용이 상이해요.\\n\\n\\n# 토스씨엑스로의 합류 여정\\n- 서류 전형 \u003e 직무/컬쳐 통합 인터뷰 \u003e 최종합격 및 입사\\n- 장애인 및 국가보훈대상자는 지원 시 관련법에 따라 우대하고 있어요.\",\"isProspect\":false,\"isTopOfList\":false,\"employmentType\":\"정규직\",\"company\":\"토스씨엑스\",\"subCategory\":\"Customer\",\"mainCategory\":\"Customer\",\"keywords\":[\"신입\",\" 토스플랫폼\",\" 앱상담\",\" 고객센터\",\" 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