Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg
운영정규직미드 · 5년 이상
Stripe의 룩셈부르크 법인에서 고객 자금 조정 및 보호 전문가를 채용합니다. 5년 이상의 결제 운영 및 조정 업무 경력이 필수이며, EMI 및 가상자산 환경에서의 일일 보호 계산과 예외 사항 관리를 담당합니다. 재무 통제 및 감사 대응 능력을 갖춘 인재를 찾고 있으며, 운영 효율화를 위한 자동화 개선 업무를 수행하게 됩니다.
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Bridge Building S.A. (BBSA) is building a Luxembourg-regulated EMI and CASP.
We're seeking a Customer Funds Reconciliation and Safeguarding Specialist to operate BBSA's safeguarding controls for customer funds in fiat and digital assets within EMI and CASP environments, ensuring daily reconciliations, exception management, and audit-ready documentation. This role is critical to maintaining strong operational discipline, accurate safeguarding calculations, and reliable reporting to management and auditors.
Daily safeguarding calculations and reconciliations • Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) and permitted safeguarding instruments. • Ensure reconciliations are complete, accurate, and performed within defined timelines, with appropriate sign-offs.
Exception management and root cause analysis • Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners, and document outcomes. • Maintain a structured log of exceptions, root causes, and remediation actions.
Documentation and audit readiness • Maintain safeguarding policies, procedures, runbooks, and evidence packs. • Ensure processes are inspection-ready at all times. • Support internal and external audits and respond to information requests related to safeguarding and reconciliations.
Partner interfaces and operational controls • Work with banking partners and custodians, as applicable, to ensure statement availability, cut-off alignment, and operational robustness. • Support contingency procedures for operational disruptions affecting safeguarding processes.
Continuous improvement • Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows. • Develop operational metrics and dashboards to monitor safeguarding performance and exceptions.