Boston Dynamics에서 제조 및 소싱 운영을 담당할 Business Process Analyst를 채용합니다. 이 직무는 엔터프라이즈급 프로세스 설계 및 ERP/MRP 시스템 최적화를 주도하며, 제조 부문과 IT 조직 간의 가교 역할을 수행합니다. 프로세스 아키텍트로서 비즈니스 효율성을 개선하고 자동화를 추진하는 것이 핵심입니다. 관련 분야 학사 학위와 대규모 시스템 구현 경험이 필수입니다. 변화 관리 및 운영 규율을 확립하여 공급망의 확장성을 확보하는 데 기여하게 됩니다.
The Business Process Analyst for Manufacturing & Sourcing Operations is responsible for analyzing, designing, and optimizing end-to-end business processes to ensure corporate strategy is translated into coordinated, cross-functional execution. This role specifically addresses the critical need to bridge the gap between Manufacturing and Sourcing operations and the IT organization. The Analyst serves as a process architect and systems thinker, focused on uncovering bottlenecks, improving handoffs, identifying automation opportunities, and driving operational discipline across the supply chain.
The BPA serves as a process architect and systems thinker, focused on improving service delivery, reducing friction at cross-functional handoffs, enabling scalability, and enforcing operational rigor across the post-sales lifecycle. This role sits within Business Operations and partners closely with Global Services & Support leadership while working horizontally across the organization.
Process Design & Optimization
Own the end-to-end design, documentation, and governance of assigned business processes, including change control and ongoing optimization (e.g., lead to cash, procure to pay, plan to produce, and record to report).
Modernize and automate highly manual and outdated supply chain processes to increase scalability and reduce lead times.
Identify inefficiencies, friction points, and redundancies across workflows; recommend and drive process improvements, particularly at cross-functional handoffs.
Facilitate alignment and decision-making when tradeoffs arise, balancing speed, scalability, and control.
Ensure processes support internal controls, audit readiness, and operational rigor.
Lead the recovery and stabilization efforts following the recent MRP migration to restore operational efficiency and data integrity.
Drive continuous improvement initiatives beyond IT systems, identifying and implementing operational efficiencies to streamline day-to-day manufacturing and sourcing workflows.
Cross-Functional Collaboration
Partner with cross-functional stakeholders to align processes with business objectives.
Serve as the primary bridge between business stakeholders and IT to identify and drive critical improvements to the ERP system, ensuring functional requirements translate into effective technical solutions.
Systems Evolution
Own the business intake and prioritization of system enhancements in partnership with IT.
Translate process requirements into clear, actionable system requirements that meet company standards.
Collaborate with the BizOps Insights team to define, track, and operationalize key metrics that inform optimization and accountability.
Oversee user acceptance testing and support enablement efforts to ensure successful adoption of new processes and tools.
Change Management & Governance
Drive structured change management when introducing new processes or tools.
Establish and enforce process governance standards to maintain operational discipline and audit readiness.
Bachelor’s degree in business, operations, or a related field.
Experience owning or materially contributing to enterprise-scale process design and/or system implementations.
Experience operating in a scaled, audit-aware, or regulated environment.
Strong working knowledge of CRMs, MES, ERPs, MRPs, MAPs, and related enterprise systems.
Demonstrated ability to work through ambiguity, manage competing priorities, and drive alignment across teams.
Exceptional communication, organization, and attention to detail.
Lean manufacturing exposure desired
The base pay range for this position is between $89,000 to $110,878 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.
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