Uber Freight에서 물류 운영 팀을 이끌 Associate Manager를 채용합니다. 물류 및 공급망 분야에서 3년 이상의 경력과 유창한 영어 실력이 필수입니다. 북미 이해관계자와 협업하며 프로세스 개선과 팀 성과 관리를 주도할 역량 있는 분을 찾습니다. 데이터 기반의 문제 해결 능력과 뛰어난 커뮤니케이션 역량이 중요합니다.
The Associate Manager is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure freight transportation service expectations are met and exceeded. The team is responsible for functions like planning and on-time delivery of customer freight while controlling costs and providing excellent customer communication. The ideal candidate can use statistical data to drive efficiency as well as use root cause analysis tools to improve business processes and exceed customer expectations. This associate manager will work closely with stakeholders in the US and/or Canada. Cross-cultural collaboration is a must for manager and team members.
Supervise day-to-day activities of team members
Schedule staff and distribute workload – work closely with US and/or Canadian stakeholders to meet business requirements
Associate managers may need to cover work for their team members and may have 30% of time dedicated to production responsibilities
Ensure team members meet daily goals and monitor individual and team performance
Develop, implement and maintain effective processes
Proactively generate and share ideas that lead to process efficiency and customer experience improvement
Develop and distribute customer and internal performance management reports
Develop strong relationships across organization
Develop team members by providing training opportunities, projects, mentoring and coaching
Create and maintain strong team culture in line with Uber Freight values and behaviors
Ability to anticipate and resolve problems using root cause analysis to prevent recurrence.
Ability to establish priorities, work independently and proceed with objectives without supervision.
Excellent people skills, communication, and organizational skills.
Forward thinking. Ability to envision and implement new concepts/strategies.
Service Orientation (Commits to and enjoys providing exceptional service to internal and external customers).
Strong sense of urgency and capable of working under pressure.
The ability to work in a team environment.
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
