Associate Manager Operations

Schedule: Full Time

Job Type: Hybrid

Salary Type: Salary

Req #: 3029

About the Role

The TM – Associate Manager, Operations is responsible for leading the day-to-day execution and performance of Team Eaton. This role ensures transportation solutions for Eaton are accurately maintained and operate efficiently through consistent
adherence to standard work processes. Success in this position requires strong multitasking abilities and frequent collaboration with both internal teams and external partners to meet service-level expectations and financial targets.

This position is hybrid at Uber Freight’s Center of Excellence in St. Louis, MO.

We’re looking for candidates who are interested in stepping into a people leadership role and are passionate about developing and supporting a high-performing team. Ideal candidates are also passionate about logistics, thrive in fast-paced environments, and are excited to take on the challenge of managing a complex customer.

What the Candidate Will Do

• Proactively identify, communicate, and resolve issues related to process, cost, service, and profitability, while implementing continuous improvement initiatives
• Lead conflict resolution and complex problem-solving efforts
• Train, coach, and develop direct reports through regular 1:1s, performance reviews, mentoring, and ongoing feedback
• Monitor team performance and hold the team accountable for key job responsibilities and service expectations
• Develop and distribute customer-facing reports and internal performance management reporting
• Maintain and update the Transportation Management System (TMS), including rates, SRG, OCA, FAM, SPT, and related configurations
• Establish and maintain strong relationships with internal stakeholders and external partners through professional and timely communication
• Leverage expertise in transportation modes, rates, weights, volumes, pallets, and customer-specific shipping requirements

Basic Qualifications

• High school diploma or GED required
• 3–5+ years of experience in transportation, logistics, supply chain, warehousing, or a related operations environment
• Previous leadership experience (1+ years leading people, coaching/training employees, or supervising operations)
• Proficiency with Microsoft Office Suite and/or Google Workspace
• Excellent organizational, analytical, and problem-solving abilities
• Ability to multitask and prioritize in a fast-paced environment.

Preferred Qualifications

• Bachelor degree in: Supply Chain Management, Transportation, Logistics, Business Administration or Operations Management
• 5+ years of transportation/logistics experience
• Advanced Excel and Google Sheets
• Tableau or other reporting/dashboard tools
• Continuous Improvement experience
• Experience developing KPIs and operational reporting
• Experience managing customer relationships
• Experience coaching and developing employees
• Cross-functional leadership experience.

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.  US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.