Associate Facilities Coordinator (R5345)

New Delhi

Facilities Division – Facilities /

International Office Entity /

On-site

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description:

Are you a highly organized and service-oriented professional who enjoys creating a seamless workplace experience? Do you thrive in managing office operations, coordinating with vendors, and ensuring employees have the resources they need to be productive? If so, we'd like to hear from you.

As part of the Operations team, you will play a key role in supporting the day-to-day management of office facilities, workplace services, and administrative operations. You will work closely with internal teams, vendors, and building management to ensure smooth office functioning and an exceptional employee experience.

This role is Monday to Friday from 8am-5pm, based on-site in New Delhi, IND and requires consistent presence during posted hours.

What you'll do:

Assist with office setup activities and support day-to-day operational requirements to ensure smooth workplace functioning.
Coordinate maintenance and repairs of printers and other office equipment, working closely with vendors and service providers to ensure timely resolution.
Manage housekeeping services and follow up with office landlord (in current location CorporatEdge) to maintain workplace standards.
Track and replenish stationery and other office consumables while maintaining inventory records.
Coordinate incoming and outgoing deliveries, courier services, and shipment logistics.
Liaise with building management for access permissions, facility requirements, and receipt of shipments from external service providers.
Support facility operations by coordinating with vendors, monitoring service delivery, and assisting with workplace maintenance activities.
Maintain accurate records of office assets, inventory, and supplies to ensure operational readiness.
Assist with documentation, filing, printing, record-keeping, and other administrative support activities.
Coordinate visitor access, meeting passes, and entry arrangements, including facilitating access for meetings held in restricted locations such as Government and Military offices.
Support workplace events, employee engagement activities, and other office administration initiatives as needed.
Respond to employee facility and administrative requests in a timely and professional manner.

Required qualifications:

2–5 years of experience in facilities management, office administration, workplace operations, or related functions.
Language Skills: Basic professional proficiency in English and Hindi (spoken and written).
Must own a bike/two-wheeler/car and possess a valid driving license.
Experience working with vendors, service providers, and building management teams.
Familiarity with inventory management, procurement coordination, office administration, and workplace services.
Working knowledge for Microsoft Office applications (Word, Excel, PowerPoint).
Strong organizational and coordination skills with attention to detail
Good communication and stakeholder management skills.
Ability to multitask and priorities in a fast-paced environment.

Preferred qualifications:

Experience coordinating visitor management and access requirements for government or high-security facilities.
Actual experience supporting corporate office facilities/ workplace operations.

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Total package details for U.S. based positions:

Regular employee positions: Salary within range listed above + Bonus + Benefits + Equity
Temporary employee positions: Hourly within range listed above + temporary benefits package (applicable after 60 days

of employment)

Interns/Military Fellows/Part-time not eligible for bonus, benefits or equity

Total package details for International positions which are roles based outside of the United States (where applicable):

International premium, hardship differential, cost of living differential, living quarters allowance, foreign service transfer

allowance, equity, international benefits, visa assistance, and relocation assistance.

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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