Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 150 languages. Headquartered in San Mateo, California, we also have offices in Singapore, Seoul, and Shanghai, ensuring a strong global presence and a deep connection to the heart of Asian entertainment. Our platform is home to a large and loyal community of fans who share a passion for Asian culture and entertainment. Join us in our mission to bridge cultures and connect the world to Asian entertainment. At Rakuten Viki, we offer a chance to be part of a global community that celebrates culture, creativity, and connection.

About the Role:

As an Associate Engineer/Engineer, QA (Apps) at Viki, you will be working on testing our apps, with the option of conducting those tests in iOS, Android, FireTV, Roku, Samsung, and LG depending on experience. We are currently looking for a passionate and collaborative engineer who’s willing to explore new technologies and excel at existing ones. As part of the team, you will get the chance to work with an amazing team of engineers whose work is featured in various tech blogs and news sites. Our apps are regularly featured in multiple countries around the world as well. In addition, you get the chance to learn about media streaming across multiple platforms (Mobile Apps, Connected TV Apps, Chromecast, and so forth).

The ideal candidate requires great communication skills, attention to detail, quality focused, adaptive to change, agile, and should know and practice engineering best practices.

Key Responsibilities:

1-4 years in testing applications. Fresh graduates are welcome to apply
Good understanding of software engineering principles and tools (such as SOLID principles, git, CI/CD integration)
Have troubleshooting and debugging skills to quickly identify vulnerabilities and bugs and tracking them to closure
Understand functional/technical specifications and analyze data
Identifying and writing test plans and cases based on the given requirements
Setting up test environment and test data that are essential for test execution
Providing test results for every test cycle
Writing basic UI automation tests
Ensuring product quality across platforms
Maintaining agility without compromising the user experience
Collaborate closely with engineering, product and design teams to understand new features and changes, ensuring testing efforts align with project goals and timelines

Required Qualifications:

Bachelor’s Degree in Computer Science, Information Technology or a related field
Strong analytical, problem-solving skills and attention to detail
Fundamental knowledge of Software Engineering concepts and STLC
Proactive attitude towards learning and adopting new testing tools and technologies
Excellent command of spoken and written English

Preferred Qualifications:

Video streaming experience
Exposure with testing frameworks and automation tools
Experiences in working in product companies
Experiences in working with in-app subscriptions

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team