Application Support Engineer
고객 성공정규직— · 경력 무관—
Software DebuggingData AnalysisLog AnalysisScripting
Dexterity에서 를 채용합니다. 로봇 시스템의 운영 안정성을 책임지며, 과 을 통해 현장 문제를 해결하는 핵심 역할을 수행합니다. 및 스크립트 패치 능력이 필수적이며, 엔지니어링 팀과 협업하여 제품 개선을 주도할 분을 찾습니다.
Dexterity에서 를 채용합니다. 로봇 시스템의 운영 안정성을 책임지며, 과 을 통해 현장 문제를 해결하는 핵심 역할을 수행합니다. 및 스크립트 패치 능력이 필수적이며, 엔지니어링 팀과 협업하여 제품 개선을 주도할 분을 찾습니다.
At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work. We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world.
Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed?
Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures.
We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!
As an Application Support Engineer you are the front line between Dexterity’s NPI and deployed physical AI applications and our customers’ business-critical operations. Your mission is to keep production sites running smoothly, resolve complex software issues before they disrupt performance, and feed insights back to Engineering for continuous improvement.
You’ll dive deep into logs, Data driven results , and configuration states; craft work-arounds or scripted patches; and collaborate closely with the Technical Assistance Center (Tier 1), Product Support (hardware), and Engineering (Tier 3).
This role is ideal for engineers who love debugging live systems, explaining technical details to non-experts, and shipping pragmatic fixes fast—all while laying the groundwork for a future move into Hardware or Software Engineering. This role requires a combination of field readiness, software debugging, data analysis, and direct collaboration with internal engineering and customer-facing teams.