Account Manager, Flexport Capital

Chicago, Illinois, United States; Los Angeles, California, United States

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Account Manager, Flexport Capital (6-Month Rotation)

The Opportunity: We're opening a 6-month rotation on the Flexport Capital team - and we want someone hungry to make the most of it. This is a unique opportunity to step into a commercially driven, client-facing role and get hands-on experience with one of Flexport's fastest-growing products. You'll inherit a portfolio of 40 Capital clients and own their growth by deepening customer relationships, identifying new financing opportunities, and driving measurable revenue impact while defending the existing book against churn and credit deterioration. There will be a structured handoff from the outgoing AM so you can hit the ground running from day one.

Whether you're a AE looking to deepen your product knowledge, a Ops Associate ready to flex into a commercial role, or another Flexporter with transferable skills and a drive to grow - we'd love to hear from you. Financial experience is a plus, but not a prerequisite: intellectual curiosity, commercial instinct, and a proactive attitude will take you far here.

What You'll Do

Own a portfolio of 40 NAM Capital clients - Consistently connect with the Flexort Capital clients’ C-Suite and serve as customers’ internal Flexport advocate, drive revenue growth for their current Capital products, identify at-risk accounts, and conduct quarterly business reviews.
Maximize revenue per customer by identifying opportunities for credit line increases, utilization improvement, and cross-sell into additional Capital products, such as term loans and asset based lines of credit.
Use Flexport's supply chain data as a commercial advantage - shipment patterns, volume spikes, transit times, and commercial invoice data tell a story about when customers need capital. You'll turn those signals into timely, targeted actions to drive sustainable growth.
Serve as the frontline commercial intelligence for the credit and risk team. Regularly review financial health, repayment behavior, shipment data, and market conditions across the portfolio. Flag early warning signals and partner with credit to drive appropriate actions.
Build trusted, senior-level relationships with CFOs, Finance Directors, and CEOs at customer organizations, positioning Flexport Capital as a strategic working capital partner - not just a product.
Collaborate cross-functionally with Demand and Farmer AEs teams to identify room for growth and develop bundled freight-capital propositions, and align on account strategy.
Contribute to the team's growth playbook - surface insights from your client conversations that inform product, pricing, and go-to-market decisions.

This Role is For You

Customer-facing experience - you're comfortable owning a commercial relationship end-to-end and driving outcomes in a client-facing setting.
Commercial drive - you're motivated by growth targets and energized by finding new opportunities within existing relationships.
Strong communication skills - you can build rapport quickly, navigate objections, and present confidently to stakeholders at any level.
Proactivity, Ownership, and Adaptability - you thrive in ambiguous, fast-moving environments and are eager to expand your skill set into new domains.
Financial acumen (a bonus, not a requirement) - familiarity with working capital, financial statements, or credit products is a plus. We'll teach the rest.

Why This Role

Build deep expertise in Flexport Capital - one of the company's highest-growth business lines.
Own real commercial responsibility from day one, with a defined portfolio and clear growth targets.
Develop skills at the intersection of fintech, freight, and relationship management.
Work closely with Quentin Purtzer and expand your internal network across sales, credit risk management, and product.
Set yourself up for future opportunities on the Capital team and beyond.

#LI-onsite

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits):

$63,000 - $79,000 USD

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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