Flexport에서 4PL Area Manager를 채용합니다. 외부 3PL 파트너사를 관리하며 운영 효율성을 높이고 물류 프로세스를 구축하는 핵심 역할을 수행합니다. 물류 및 창고 관리 경력 2년 이상이 필수이며, 원활한 파트너십을 위한 커뮤니케이션 능력과 데이터 분석 역량이 중요합니다. 해외 출장이 가능한 분을 찾고 있습니다.
New
Toronto, Ontario, Canada
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The 4PL Area Manager is a traditional Area Manager role with one structural difference: your operations are run by external 3PL/4PL partners, not a Flexport-owned facility. You are Flexport's representative at those sites — holding partners to our SLA standards, system requirements, and SOPs. Beyond core Area Manager responsibilities, this role owns forecasting coordination with partners, 3PL/4PL invoice approval, and building out how the 4PL operating model works at Flexport. The role is intentionally dynamic — you'll help define it as the program scales.
Operational Execution:
Be Flexport's primary POC for assigned 3PL/4PL partners; travel to sites to inspect operations and hold partners accountable to SLAs across receiving, shipping, inventory accuracy, and packing quality
Coach and support teams of 30–100 at partner facilities; enforce Flexport policies, SOPs, and compliance requirements and drive corrective action when needed
Own performance reporting and serve as escalation point for operational issues and cross-functional troubleshooting
Forecasting & Capacity Planning: Receive SNOP forecasts and own the process of sharing them with partners; confirm labor plans and capacity align to projected demand and surface risks before they impact merchant SLAs
Process & Systems Compliance: Ensure partners follow Flexport SOPs, use our WMS correctly, and maintain safety and loss prevention standards; capture learnings to evolve the 4PL operating model
Billing & Invoice Management: Review and approve 3PL/4PL invoices for accuracy and resolve discrepancies with partner teams
Build the Function: Document and define how Flexport works with 4PL partners — processes, escalation paths, coverage models, and performance standards — and drive long-term network improvements
Nice-to-Haves:
This Role Requires:
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The Canada base salary range for this position (this does not include bonus, equity and benefits):
$80,000 - $100,000 CAD
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
Create a Job Alert
Interested in building your career at Flexport? Get future opportunities sent straight to your email.
indicates a required field
