Dell Technologiesでは、ECSチームのテクニカルサポートエンジニアを募集しています。OS・システム管理の2年以上の経験と、ネットワークプロトコルに関する深い知識が必須です。アイルランドで勤務し、企業の複雑な技術課題をリモートで診断・解決します。24時間365日のシフト勤務が可能で、優れた英語コミュニケーション能力が求められます。
At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.
Join us as a Technical Support Senior Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.
As a Technical Support Engineer, you will be responsible for delivering front-line remote technical support and resolving complex IT issues across enterprise environments. You will work with European customers and highly skilled technical advisors on diagnosing hardware and software problems, driving resolution through advanced troubleshooting tools, and championing the customer experience as part of the Dell Global Service Desk.
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
